Ditching Alexa: Privacy, Ads, and AI Drive Users Away
People are ditching Alexa for four reasons: waning interest as generative AI like ChatGPT offers more natural back-and-forth, reliability issues and quirks in Alexa’s responses, unsolicited product pitches in Alexa’s answers since 2022, and privacy concerns about cloud processing and contractor listening, all contributing to a shift away from Echo devices despite efforts like Alexa+.