All articles tagged with #restaurant operations
McDonald’s reported US sales rose just 0.8% in Q2, the slowest growth since 2025, with visits slowed by a flood of value deals that overwhelmed restaurants and slowed service; the company will reevaluate its menu, roll out new app promotions, and boost marketing for value items, while also changing US leadership as it seeks to re-energize high-frequency customers.
Chipotle CEO Brian Niccol plans to focus on expanding the restaurant chain by opening 315 new locations within 2024, aiming for a total of 7,000 restaurants across the United States. The company also intends to implement new technology, such as food sensors and avocado pitters, to enhance operational efficiency. Niccol expressed his commitment to staying with the company and guiding it through successful growth, while also addressing potential challenges related to rising wages in California.
McDonald's experienced a global technology outage, causing disruptions in some parts of the world and leading to temporary closures of restaurants. The issue, which impacted the ability to order food, was not related to a cybersecurity event. McDonald's is working to resolve the problem, and affected restaurants in Australia and the U.K. have since reopened. The fast-food chain has over 40,000 restaurants globally, and the outage affected a significant number of locations.
Pappas BBQ has ceased operations at Houston Hobby Airport after losing a legal battle with the Houston City Council, which entered into an agreement with Areas to handle restaurant operations for the next 10 years. Eight new temporary restaurants have replaced Pappas, including Gastrohub Bistro & Bar, Streat, and Pink's Pizza. Pappas officials claim they were not allowed to take equipment that is rightfully theirs, but the city of Houston legal responded that a contract said otherwise. A total of 20 permanent dining and retail concepts will be open by late 2024.