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Workplace Messaging

All articles tagged with #workplace messaging

"Slack Introduces AI-Powered Thread Summarization for Enhanced Productivity"
technology2 years ago

"Slack Introduces AI-Powered Thread Summarization for Enhanced Productivity"

Slack has launched its AI bot, designed to help users manage work threads and channels by summarizing content and improving search capabilities. The bot, available as a paid add-on, aims to make it easier for users to catch up on missed conversations and find information quickly. Slack AI offers thread and channel summarization, as well as improved search functionality, and is part of a growing trend of enterprise businesses incorporating generative AI into their platforms.

"Market Rebound: Inflation Impact and 401(k) Lessons"
technology2 years ago

"Market Rebound: Inflation Impact and 401(k) Lessons"

Salesforce-owned Slack has launched Slack AI, an intelligent assistant designed to summarize work threads and channels, making it easier for users to catch up on conversations and key topics. The AI offers summarization for threads and channels, as well as a search option, aiming to eliminate the hassle of scrolling through lengthy conversations. Slack AI is now available to all customers as a paid add-on, with features that can be particularly helpful in time-sensitive situations, such as responding to customer issues or summarizing recent channel conversations.

"Slack introduces ChatGPT, an AI-powered chatbot for smarter communication"
technology3 years ago

"Slack introduces ChatGPT, an AI-powered chatbot for smarter communication"

Salesforce-owned Slack is set to introduce an AI chatbot tool, Slack GPT, that will allow users to summarise missed messages, take notes on calls and huddles, and adjust message tone. The tool will also be able to summarise dozens of messages missed in a specific chat group. The AI chatbot tools are expected to be rolled out within the next year. Salesforce also announced no-code features for professionals, including AI-generated responses to customers and case summaries, automating incident management, and auto-generating campaign copy and images.