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Salesforce

All articles tagged with #salesforce

Snap pivots Specs toward enterprise with Nvidia, AWS, and Salesforce partnerships
technology23 days ago

Snap pivots Specs toward enterprise with Nvidia, AWS, and Salesforce partnerships

Snap aims a major enterprise push for its $2k Specs AR glasses by partnering with Nvidia, AWS and Salesforce to leverage XR AI platforms, while also launching Specs Intelligence—a cross‑device AI service with a free tier and paid options. Spiegel stresses that Specs is a computer-first platform, not just a pair of glasses, and regulatory coordination on safety is needed as the tech ecosystem evolves.

Anthropic rolls out enterprise data safeguards after customer pushback
technology1 month ago

Anthropic rolls out enterprise data safeguards after customer pushback

Anthropic is replacing its 30-day data-retention rule for enterprise customers with Enterprise Frontier Safeguards that let clients control data review, storage, and automated safety monitoring on their own systems, free of charge; rollout is phased with broader availability this fall and does not affect non-enterprise Mythos/Claude users, as the move coincides with its Salesforce partnership and competitive dynamics with OpenAI.

Meta Bets Slack for AI Agents, Ditching Google Chat
technology1 month ago

Meta Bets Slack for AI Agents, Ditching Google Chat

Meta will switch its internal AI agents from Google Chat to Slack, citing Slack’s robust conversational interface, mature tooling, and extensive third‑party integrations as the reasons. The move, backed by Salesforce-owned Slack, signals Slack’s growing dominance in AI-enabled enterprise workflows and reflects Meta’s push to embed AI agents more broadly across its tools.

Salesforce rides AI momentum with Claude tie-up as Benioff touts CRM-powered frontier models
business1 month ago

Salesforce rides AI momentum with Claude tie-up as Benioff touts CRM-powered frontier models

Salesforce shares surged after a strong quarter and optimistic guidance as AI fuels growth, with Agentforce AI revenue rising 240% to over $1.5 billion annually and a new Anthropic partnership dubbed Claudeforce. Benioff dismissed AI doomsday narratives, arguing frontier models will rely on CRM, not replace it, while reports swirl that OpenAI vets are returning to Salesforce and Slack will gain tighter Claude integration. Analysts see potential for mid-teens revenue growth driven by AI, though consensus remains mixed while investors reacclimate to the AI-enabled trajectory.

Cramer: Bears’ Salesforce and Nvidia Narrative Falls Apart After One Earnings Night
investing1 month ago

Cramer: Bears’ Salesforce and Nvidia Narrative Falls Apart After One Earnings Night

Jim Cramer said the bears’ case against Salesforce and Nvidia collapsed after a single earnings night. Salesforce posted solid revenue, strong net-new annual order value growth, rising Agentforce ARR, and record-low attrition, while Nvidia guided Q3 revenue well above expectations at about $108 billion. While one quarter doesn’t settle long-term structural questions, near-term data favor the bulls and investors should watch Salesforce’s net-new annual orders and seat growth at the fall earnings and Dreamforce event.

Salesforce jumps on earnings beat, expands Anthropic AI partnership
business1 month ago

Salesforce jumps on earnings beat, expands Anthropic AI partnership

Salesforce surged about 22% after beating Q2 estimates and expanding its AI partnership with Anthropic, including a Claude-based plug-in to help sales teams access data. The rally marked its second-best daily gain ever, as revenue rose to $11.35 billion (+11% YoY) and adjusted EPS reached $5.90 vs $3.27 expected; net income was $3.53 billion. Salesforce also disclosed a $2.6 billion gain from its Anthropic stake, with Anthropic valued at about $965 billion ahead of its IPO.

Salesforce Soars on AI Push, Claudeforce Debut Lifts Revenue Outlook
investing1 month ago

Salesforce Soars on AI Push, Claudeforce Debut Lifts Revenue Outlook

Salesforce jumps about 14% after a strong Q2 beat and a raised FY27 revenue guide, driven by AI-related ARR near $3.9B (Agentforce and Data Cloud) and the Claudeforce plugin with Anthropic. ServiceNow and Adobe climb 5% and 3% as investors rotate toward AI-enabled enterprise software, while GAAP income is aided by a $2.6B Anthropic investment gain rather than core operations.

Tech-driven rally fuels US futures as Nvidia, Salesforce lift markets
markets1 month ago

Tech-driven rally fuels US futures as Nvidia, Salesforce lift markets

US stock futures rose Thursday after Nvidia and Salesforce earnings boosted tech shares, with Dow futures near flat and S&P 500 futures up about 0.5% and Nasdaq-100 futures up around 1%. Nvidia jumped on a strong earnings beat and upbeat AI demand outlook, aided by reports it agreed to buy Hugging Face for $12.9 billion. Investors await the Fed’s Jackson Hole symposium while weighing bond-market moves and upcoming data on jobless claims, along with earnings from Dollar General and Dollar Tree for signs on consumer health.

Salesforce and Anthropic Launch Claudeforce to Bring CRM Actions Into Claude
technology1 month ago

Salesforce and Anthropic Launch Claudeforce to Bring CRM Actions Into Claude

Salesforce and Anthropic expanded their alliance with Claudeforce, a Claude plugin featuring 37 pre-built sales skills that lets Claude users compose emails, update records, and take Salesforce actions directly. The rollout marks the first time Salesforce has added its “force” branding to another company’s product, and the pilot will start next month with broader integrations to follow across Claude, Salesforce, and Slack, supported by enterprise safeguards to protect customer data.

technology3 months ago

Salesforce to acquire Fin to accelerate AI-powered customer service

Salesforce has signed a definitive agreement to acquire Fin (Intercom) for about $3.6 billion, expanding its AI-powered customer-service capabilities by integrating Fin’s AI Agent with its Agentforce platform to deliver faster, end-to-end autonomous support across channels for businesses of all sizes. The deal is expected to close in Salesforce’s fiscal Q4 2027 and is subject to regulatory approvals, with no anticipated change to current financial guidance. Fin brings a global customer base of over 30,000 companies and an experienced AI team; its AI Agent reportedly resolves about 76% of support volume end-to-end.

Salesforce Extends Severance to 30 Weeks Amid Layoffs
business4 months ago

Salesforce Extends Severance to 30 Weeks Amid Layoffs

Salesforce’s U.S. severance plan pays based on level, tenure, and age: senior directors get 13 weeks, senior managers and below 9 weeks, with an extra four weeks for employees 60+, plus three more weeks per year of service. The total cap is 26 weeks (30 weeks for those 60+), and COBRA coverage lasts six months (12 months for those 60+). The package can total up to 30 weeks, a generosity level larger than recent offers from Oracle, Amazon, and Block, as the company conducts layoffs amid AI-related concerns.

Salesforce Tightens Workforce as AI Push Continues
business4 months ago

Salesforce Tightens Workforce as AI Push Continues

Salesforce is cutting at least 86 roles in a new round of layoffs, targeting teams on Agentforce AI, Mulesoft, and Marketing Cloud, per a California WARN filing; the move comes as AI concerns persist for traditional software offerings and the stock has fallen more than 30% this year, with Salesforce continuing to invest in in‑house AI after a January round and after Agentforce's annualized revenue surpassed $1 billion.