McDonald's Ditches Self-Serve Soda Machines

1 min read
Source: CNN
McDonald's Ditches Self-Serve Soda Machines
Photo: CNN
TL;DR

McDonald's plans to eliminate self-serve soda machines at its US restaurants by 2032, as consumer behavior has shifted towards drive-thru and delivery services, reducing the need for dining rooms. The company aims to create a consistent experience for customers and crew across its chain, which now sees 40% of its total sales from digital orders. McDonald's is also exploring smaller or no dining rooms in its future restaurant designs and has teased a new small-format location called "CosMc's." Other chains like Chipotle, Taco Bell, and Starbucks are also experimenting with redesigning their establishments.

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