The Backlash Against Self-Checkout: Dollar General and Walmart Face Boycotts
TL;DR
Dollar General is reversing its self-checkout strategy, removing self-checkout stations from its stores and reassigning workers to the front of the stores to improve sales and reduce merchandise losses. Other retailers, such as Booths, Walmart, and ShopRite, have also removed or scaled back self-checkout options due to higher shrink rates and customer complaints. Some retailers, like Target and Costco, are making adjustments to their self-checkout policies to address these issues.
- Dollar General is the latest chain to backtrack on self-checkout CNN
- Self-Checkout Could Be No More At Oklahoma Walmarts KLAW101
- Dollar General says it relied too much on self-checkout Business Insider
- ‘Bring back American standards,’ angry shoppers vow to boycott Walmart & Kroger over self-checkout job fea... The US Sun
- Self-checkout steals: Report shows who is most often swiping items at self checkouts WCNC.com
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