Pew Poll: AI Use Surges, Yet Positivity About Its Impact Remains Low

A Pew Research poll finds half of U.S. adults have used AI chatbots (25% daily), led by OpenAI’s ChatGPT at 44% usage; however, only 16% believe AI will positively impact society. Use is higher among younger and higher-income groups, and most people report using AI for information search (42%) and work tasks (38%). While 51% don’t use chatbots at all, 24% use them daily. Younger adults are more likely to use AI but also more likely to express skepticism about its societal benefits. Concerns about privacy and data security are widespread, with 71% worried AI could make their personal information less secure. The survey of 5,119 American adults was conducted Feb. 17–23.