"Frustrated Flyer Longs to Ditch Damaged Chair"

Deanna Vaillancort-Thompson experienced her second wheelchair damage in less than a year, this time on a Delta Air Lines flight, leaving her new power chair virtually unusable. Despite some positive experiences with Delta, the incident has left her worried about future travel with her medical equipment. More than 30 disabled travelers have shared similar stories of mobility device damage, prompting Transportation Secretary Pete Buttigieg to pledge improvements in wheelchair handling, as airlines continue to damage over 10,000 devices per year on average.