JetBlue's Ultimate Guide to Upgrading and Status.
TL;DR
JetBlue makes it difficult to upgrade to its premium business class product, Mint, without paying outright. The only ways to upgrade are to use JetBlue Mosaic Mint upgrade certificates or to buy a Mint upgrade at the gate. JetBlue does not sell upgrades to Mint in advance or allow points to be used for upgrades. TrueBlue Mosaic members can earn up to six Mint upgrade vouchers per year. JetBlue Mint offers fully flat beds and exceptional soft product, making it one of the best premium products in the US.
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