Galaxy users hit RCS snag after Smart Switch transfer, Google blames cached data

TL;DR
Samsung Galaxy owners who migrated to a new device with Smart Switch report Google Messages’ RCS failing, sometimes showing error 3100. Google says corrupted cache files transferred during Smart Switch may cause the issue and suggests updating Google Messages, turning off and on RCS, clearing Carrier Services data, rebooting, and re-enabling RCS, though not all users see relief and some have only resolved it via factory reset; carrier porting issues may also play a role.
Topics:technologyapps-and-software#apps-and-software#error-3100#galaxy#google-messages#rcs#samsung-smart-switch
- Google Messages RCS is breaking for Galaxy users after using Smart Switch Android Central
- Facing RCS issues in Google Messages? You're not alone Android Authority
- Google Messages RCS is failing on some new phones Android Police
- Google Messages RCS breaks with ‘3100’ error for some, especially Galaxy switchers 9to5Google
- RCS is not working with Google Messages on new Android phones PhoneArena
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