Apple’s new Screen Time update blocks families from using parental controls if any device in the group is outdated

Key points

• Apple’s new Screen Time features, introduced with iOS 27, require all devices in a Family Sharing group to be updated to OS 27.
• Families are reporting that even a single outdated device, such as a MacBook not in active use, can prevent the entire group from accessing the new parental controls.
• Apple has acknowledged the issue, with a spokesperson stating they are working to resolve delays some families are experiencing.
• The new Screen Time update includes redesigned parental controls, easier Child Account setup, and expanded Communication Safety features.

Background

Apple introduced these new parental controls in iOS 27, which was released in September 2026. The update was part of a broader redesign of Screen Time, aiming to provide more robust and user-friendly tools for managing children's device usage. The requirement for all devices to be updated to OS 27 was a key part of this rollout, ensuring consistency across the Family Sharing group.

Why it matters

This issue highlights the challenges families face when adopting new technology, especially when it involves multiple devices and varying levels of user engagement. It also underscores the importance of clear communication and flexible requirements from tech companies to avoid frustrating users who may not be able to update every device in their household immediately.

What to watch

Apple is expected to address the issue, potentially by relaxing the requirement for all devices to be updated to OS 27 or by providing clearer guidance on how to manage outdated devices within a Family Sharing group. Families may need to wait for further updates or workarounds from Apple to fully utilize the new Screen Time features.