OpenAI Launches Presence to Dock AI Agents Into Corporate Workflows
OpenAI is rolling out Presence, an enterprise software offering that links AI agents to a company’s data, policies, and workflows to automate tasks from customer support to IT requests; it includes simulations, guardrails, human review, and Codex-based diagnostics, and access is provided case-by-case through OpenAI engineers or partners, signaling a shift from selling AI models to delivering complete enterprise software amid rising competition.
