Tag

Consumer Law

All articles tagged with #consumer law

business11 days ago•10 min saved

Australian court case targets Amazon over Prime Video ads and ad-free fees

Australia’s ACCC has taken Amazon Australia to the Federal Court, alleging the company breached consumer law by unilaterally changing Prime terms to introduce ads on Prime Video and charging A$2.99 per month for ad-free viewing, impacting more than 850,000 subscribers who paid for an ad-free option. The case, which also implicates Amazon US, seeks penalties up to A$50 million (or three times the benefit or 30% turnover) plus consumer redress, and tests the fairness of unilateral variation clauses that allow changes to terms after purchase and without prorated refunds. The outcome could influence similar enforcement in other countries and shapes ongoing debates about consumer protections in digital services.

via The Conversation|

#accc #amazon-prime-video #business

business16 days ago•3 min saved

Ryanair eases parent-child seating amid CMA probe

Ryanair has updated its family seating policy to let parents sit next to their young children without paying a seat reservation fee, with free seats allocated at check-in and typically at the back of the plane, aligning with other European carriers. The CMA is assessing whether the previous charges complied with consumer law, while Ryanair says the policy already met legal requirements. The change is effective immediately and is not expected to reduce revenue.

via BBC|

#business #cma #consumer-law

business1 month ago•183 min saved

CMA opens probe into Ryanair’s family-seat charges

Britain’s competition watchdog, the CMA, has opened a probe into Ryanair’s policy of charging parents to sit with their children (often priced around £8 per flight), asking whether the mandatory family-seat fee breaches consumer law. Ryanair denies wrongdoing, saying the policy complies with all laws, while the CMA says it will assess whether the pricing is unfair and plans a ruling within about six months, with potential penalties up to 10% of global turnover if infringements are found.

via CNN|

#business #cma #consumer-law

technology8 months ago•4 min saved

UK Parliament Debates 'Stop Killing Games' Petition on Gaming Laws and Communication

The UK parliament debated the Stop Killing Games petition, which calls for regulation on game server shutdowns, but the government maintains existing laws are sufficient and emphasizes better communication by companies. They acknowledge challenges in mandating ongoing game support and are considering guidance for businesses instead. MPs raised concerns about long-term industry impacts and responsibility issues, but no legislative changes were made.

via Rock Paper Shotgun|

#consumer-law #petition #server-shutdowns

consumer-protection2 years ago•3 min saved

CFPB Launches Registry for Corporate Repeat Offenders

The Consumer Financial Protection Bureau (CFPB) has finalized a rule to create a registry aimed at detecting and deterring corporate offenders who violate consumer laws. This registry will help identify repeat offenders and recidivism trends, aiding law enforcement and other stakeholders in holding companies accountable. The rule requires nonbank financial companies to register with the CFPB when they have violated consumer laws and provide attestations of compliance from senior executives. This initiative is part of the CFPB's broader effort to enhance oversight and prevent corporate recidivism.

via Consumer Financial Protection Bureau|

#cfpb #consumer-law #consumer-protection

business2 years ago•2 min saved

Qantas Faces Lawsuit for Selling Tickets on Cancelled Flights

Australia's competition regulator, the ACCC, has filed a lawsuit against Qantas Airways, accusing the airline of selling tickets to over 8,000 flights between May and July 2022 without disclosing that they had been cancelled. The ACCC alleges that Qantas continued to sell tickets for an average of 16 days after cancelling flights, including one Sydney-to-San Francisco flight that was sold for 40 days after cancellation. Qantas could face fines of up to 10% of its annual turnover, which was A$19.8 billion ($12.8 billion) in the year to June. The airline stated that it would review the allegations and respond in court, noting the challenging period the industry faced due to the pandemic.

via Reuters|

#accc #australia #business

business2 years ago•1 min saved

Dell Australia Hit with $10m Fine for Misleading Customers on Discounts

Dell Technologies' Australian unit has been fined A$10 million ($6.46 million) by the Federal Court for misleading customers about discounts on add-on computer monitors. The court found Dell Australia guilty of making false representations on its website regarding prices or discounts. Dell Australia sold over 5,300 monitors with overstated discounts between August 2019 and December 2021. The company will be providing refunds with interest to affected customers and is taking steps to improve its pricing processes.

via Reuters|

#australia #business #consumer-law