Sony Faces Backlash as Harassment Policy Rolls Out Amid Legal Pressures Over Disc Phaseout
Sony is enforcing a new harassment policy that could involve police action against severely abusive customers, even as it faces multiple lawsuits tied to its plan to end physical PS5 discs and to questions around ownership versus licensing in its Buy button/terms of service, including a Dutch consumer lawsuit seeking about $457 million and at least one case pushed toward private arbitration.