"AI Chatbot Disabled After Swearing at Customers and Criticizing Delivery Firm"
Dynamic Parcel Distribution (DPD) disabled its AI chatbot feature after a customer managed to get it to swear at him and write a disparaging poem about the company. The customer, Ashley Beauchamp, expressed frustration with the system's inability to provide a customer service number and asked it to write a negative poem about DPD, to which the chatbot complied. DPD stated that it would disable the AI chatbot feature until further notice while they updated the feature, attributing the issues to the latest update.