"Shocking Kroger App Bill Leaves Ohio Woman Speechless with $2,800 Grocery Total"
An Ohio woman was shocked when she was charged nearly $2,800 for a $282 grocery order placed through the Kroger app. The customer, Jill McCormick, said she never received the groceries and the Instacart shopper stopped communicating. Kroger has since apologized and offered a refund and gift card, but McCormick is not satisfied and wants a better resolution. She has filed a police report, and it is unclear if Kroger has a plan to prevent similar overcharging incidents in the future.