
Warranty repair halves RAM on 64GB Lenovo Legion 5, leaving 32GB
A Lenovo Legion 5 purchased from Best Buy with 64 GB of RAM was returned from warranty service with only 32 GB installed. Lenovo’s specs show a 32 GB maximum, though the model has two memory slots, and the 64 GB configuration appears to have come from a third‑party seller (PC Heaven). Geek Squad repair notes reportedly removed a 32 GB module to address instability, prompting questions about how the higher memory configuration was offered and who is responsible for the resulting mismatch; no public comments from Best Buy, Lenovo, or PC Heaven are noted.