All articles tagged with #warranty repair
A Lenovo Legion 5 laptop claimed to have 64GB of RAM was sent to Best Buy for a warranty repair and returned with only 32GB. A repair ticket allegedly states the unit “only accepts 32GB RAM,” and a 32GB stick was removed, prompting questions about mislabeling, miscommunication, or potential theft. The seller disputes the RAM configuration and the buyer plans to escalate the issue in person.
Reddit user alleges Best Buy repaired a Lenovo Legion 5 by removing the second 32GB RAM module, cutting total memory from 64GB to 32GB; the shop allegedly documented that the laptop only supports up to 32GB and that the removed RAM was returned with the device (worth over $600). The owner says the laptop was listed/sold with 64GB and hadn’t been modified by them. The case has sparked discussions about escalation with Best Buy, with rumors about the “Upgraded” listing and potential third-party installation. The laptop runs an i9-14900HX, RTX 5070, 2TB SSD, and Windows 11 Pro.
A North Carolina woman claims her Frigidaire refrigerator exploded in her kitchen less than a year after purchase. Days before the explosion, the customer requested a warranty repair since the refrigerator was making a loud noise. Investigators found no evidence of an electrical fire or anything else that could have caused the explosion. Frigidaire's parent company, Electrolux, has had previous issues with glass shattering on oven models.