Tag

Warranty Repair

All articles tagged with #warranty repair

consumer-tech2 months ago

Best Buy Returns 64GB Gaming Laptop as 32GB Unit, Citing Incompatibility

A Best Buy customer received a Lenovo Legion 5 gaming laptop with 32GB of RAM after a warranty repair, despite paying for and using a 64GB configuration for eight months. Best Buy technicians claimed the system only supports 32GB, removing one 32GB module and retaining it. The customer disputes this, noting the laptop functioned with 64GB previously and that the retailer’s current listing confirms the higher configuration is available. The dispute highlights tensions over memory costs and warranty practices.

Frigidaire refrigerator explodes, damages NC woman's home.
consumer-goods3 years ago

Frigidaire refrigerator explodes, damages NC woman's home.

A North Carolina woman claims her Frigidaire refrigerator exploded in her kitchen less than a year after purchase. Days before the explosion, the customer requested a warranty repair since the refrigerator was making a loud noise. Investigators found no evidence of an electrical fire or anything else that could have caused the explosion. Frigidaire's parent company, Electrolux, has had previous issues with glass shattering on oven models.