SmileDirectClub's Sudden Shutdown Leaves Customers Scrambling for Answers
TL;DR
A dentist on TikTok, along with other medical professionals, has called out SmileDirectClub for scamming customers after the telehealth orthodontics company filed for bankruptcy, leaving patients to figure out treatment and payments on their own. The company's previously advertised lifetime guarantee no longer exists, and patients financing their treatment through SmilePay are still expected to complete payments. Current patients have shared negative experiences with the company, with some claiming it destroyed their teeth.
- Dentist Calls Out SmileDirectClub for 'Scamming' Customers The Daily Dot
- SmileDirectClub shuts down suddenly, leaves patients with questions 13 ON YOUR SIDE
- SmileDirectClub bankruptcy: Shutdown leaves customers in limbo The Philadelphia Inquirer
- SmileDirectClub shutdown leaves patients stranded with no plan in sight Axios
- Local customers left in limbo after SmileDirectClub shuts down with no word on potential refunds WJXT News4JAX
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