Chase Bank Customers Experience Double Transactions and Fees
TL;DR
Chase's online banking services experienced an issue causing double transactions, fees, and payments in customers' accounts, with some reporting hold times with customer service exceeding an hour. The bank is working to resolve the issue and will automatically reverse any duplicates and adjust any related fees.
- Chase online banking issue causes double transactions and fees NBC News
- Chase website is down as some customers see their payments go through TWICE Daily Mail
- Chase working to resolve issue with double payments made through Zelle MarketWatch
- Chase Bank Says Customers Seeing Duplicate Fees And Transactions Forbes
- JPMorgan Chase Working to Reverse Double Payments on Zelle The Wall Street Journal
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