North American airports rise in JD Power 2026 study, led by MSP, TPA and CHS
TL;DR Summary
JD Power's 2026 North America airport satisfaction study shows scores rising across mega, large and medium airports, with MSP top among megas (684), TPA leading large airports (715), and CHS leading medium airports (712). The gains come from extensive terminal improvements and better food/retail options, based on surveys of about 24,700 travelers conducted July 2025–July 2026.
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