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Tampa International

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travel25 days ago•3 min saved

J.D. Power 2026: MSP, Tampa, and Charleston Lead as Airport Satisfaction Hits New Highs

J.D. Power’s 2026 North America Airport Satisfaction Study shows rising passenger approval across all size categories, driven by recent billion-dollar terminal renovations. Minneapolis-Saint Paul International (MSP) retained the top mega-airport spot for a third year, while Tampa International (TPA) and Charleston International (CHS) led large and medium categories, respectively. Scores improved by 13 to 16 points year-over-year, reflecting better facilities, food options, and passenger flow despite high travel volumes.

via The Points Guy|

#airport-satisfaction #charleston-international #jd-power

travel27 days ago•1 min saved

JD Power 2026 Rankings: Minneapolis-Saint Paul Retains Top Spot as Renovation Payoffs Drive Satisfaction

The 2026 JD Power North America Airport Satisfaction Study ranks Minneapolis-Saint Paul International Airport first among mega-airports for the third consecutive year, scoring 684 out of 1,000. Tampa International Airport leads the large-airport category, while Charleston International Airport tops the medium category. The study, based on 24,710 surveys, highlights that recent capital improvements and renovations are significantly boosting passenger satisfaction scores across all size categories, even as passenger volumes remain at record levels.

via Business Insider|

#airport-satisfaction #infrastructure-investment #jd-power

travel27 days ago

Minneapolis, Tampa, and Charleston Lead 2026 Airport Satisfaction Rankings

JD Power’s 2026 North America Airport Satisfaction Study shows significant gains in traveler happiness across all airport sizes, driven by recent infrastructure investments. Minneapolis-Saint Paul International topped mega-airports, Tampa International led large airports, and Charleston International ranked first among medium airports. Satisfaction scores rose 13 to 16 points on a 1,000-point scale, marking the third consecutive year of improvement despite record passenger volumes.

via USA Today|

#airport-satisfaction #charleston-international #jd-power

travel-and-transportation27 days ago

U.S. Airport Satisfaction Hits Three-Year High as Capital Projects Pay Off

J.D. Power's 2026 North America Airport Satisfaction Study reports a significant rise in traveler satisfaction across U.S. and Canadian airports, marking the third consecutive year of improvement. The gains are attributed to the completion of major capital projects, including new terminals and gates, which have enhanced amenities and passenger flow. Minneapolis-Saint Paul International Airport topped the rankings for mega airports, while Tampa International and Charleston International led the large and medium categories, respectively. Phoenix Sky Harbor maintained its third-place ranking among mega airports, citing reliability and new nonstop routes, though it still lags in food and beverage options. The study, based on nearly 25,000 surveys, highlights that infrastructure investments are finally translating into better passenger experiences despite record passenger volumes.

via cnbc.com|

#airport-satisfaction #jd-power #minneapolis-saint-paul