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Jd Power

All articles tagged with #jd power

business1 month ago•6 min saved

Ford eyes flawless launches after quality turnaround

Ford announces a quality turnaround, winning JD Power’s top mass-market initial quality ranking and pledging flawless launches for a new North American lineup; CEO Jim Farley says the best days are ahead as Ford restructures, expands technical staffing, boosts AI-assisted development, and ties incentives to quality, even as recalls continue (including 741,195 vehicles in 2026) and warranty costs fall, with a goal of meaningfully reducing future defects.

via CNBC|

#business #ford #jd-power

business1 month ago•4 min saved

Ford rehired engineers to fix AI, tops JD Power quality ranking

Ford rehired 350 experienced engineers after its AI systems failed to replicate decades of know-how; they mentored staff, rebuilt data pipelines, and expanded QA, helping Ford reach the top spot in JD Power's 2026 initial quality study for mainstream brands (152 problems per 100 vehicles) though the company continues to issue recalls, underscoring that AI cannot fully replace human judgment.

via The Next Web|

#ai #business #engineering

business2 months ago•8 min saved

Lexus Tops 2026 Reliability Chart as Software Woes Spread Across Brands

Lexus again leads the JD Power 2026 Vehicle Dependability Study with just 151 problems per 100 vehicles, with Buick and MINI following; the industry average rose to a record 204 PP100 as software, infotainment, and connectivity issues dominated owner reports. Plug-in hybrids were the least dependable powertrain, while gasoline vehicles improved, and brands like Volkswagen, Volvo, and Land Rover posted higher problem rates.

via Visual Capitalist|

#business #infotainment #jd-power

technology2 months ago•2 min saved

T-Mobile Tops JD Power's 2026 Customer-Satisfaction Ranking for Wireless Carriers

JD Power's 2026 Telecom Digital Experience Study finds T-Mobile leading in overall customer satisfaction among wireless providers and ISPs, aided by its versatile app-based experience and strong 5G coverage; Ookla named it Best Mobile Network in America in 2025, while low-cost Mint Mobile is noted as a competitive alternative.

via bgr.com|

#5g #customer-satisfaction #internet-service-providers

business4 months ago•2 min saved

Bridgestone Slips to Bottom in 2026 JD Power Performance Tire Ratings

JD Power's 2026 tire survey places Bridgestone at the bottom of the performance-tire segment with 768 points (below the 796 segment average), while Michelin leads with 818, followed by Goodyear at 805 and Pirelli at 801. Dunlop is the weakest in passenger tires at 723. Tire Rack data shows Bridgestone model-level variations—Potenza S005 is weak in ultra-high-performance summer, RE980AS+ and Potenza Sport AS perform well in all-season categories, but RE92 underperforms in wet/snow—suggesting inconsistent Bridgestone performance across models that may drag down the overall brand score.

via SlashGear|

#bridgestone #business #goodyear

business5 months ago•3 min saved

Volkswagen tops 2026 reliability concerns in J.D. Power study

J.D. Power’s 2026 U.S. Vehicle Dependability Study ranks Volkswagen as the most unreliable brand for original owners of 3-year-old vehicles, while Lexus, Buick and Mini are listed as the most reliable. The study measures problems per 100 vehicles and emphasizes long-term quality as owners hold onto cars longer. The piece also notes differing reliability signals from other sources and suggests evaluating a brand’s portfolio and model history when shopping for dependable vehicles.

via USA Today|

#business #jd-power #lexus

business5 months ago•2 min saved

VW Named Least Dependable Brand in JD Power's 2026 Reliability Study

JD Power's 2026 reliability study ranks Volkswagen as the least dependable brand, reporting 301 problems per 100 cars (vs. 204 industry average) largely due to infotainment and exterior issues; Volvo, Land Rover, Jeep, and Audi also ranked poorly, while Lexus and Buick had the fewest problems, and Toyota’s overall score was middling amid rising software-driven complexities in modern cars.

via SlashGear|

#business #car-brands #infotainment

technology7 months ago•11 min saved

Eight Cars Outperform the Camry in 2026 Reliability Rankings

Two reliability surveys — Consumer Reports and JD Power — cite eight non‑Camry models as more dependable than the Camry in 2026, including the Corolla, Crown, Kicks, Murano, Crosstrek, Corolla Cross, Avalon, and Impreza. Corolla tops CR’s Camry comparison (76 vs 74), while JD Power highlights strong three‑year dependability for several of these models (e.g., Avalon scoring highly) with notes on price and trims for compact sedans and SUVs. The list excludes pickups, luxury, and sports cars.

via Jalopnik|

#camry #consumer-reports #corolla

business8 months ago•0 min saved

JD Power Names Top-Quality Large SUV

JD Power has identified the highest-quality large SUV, highlighting the best in class for consumers seeking reliable and well-rated vehicles.

via SlashGear|

#automotive #business #car-rankings

automotive9 months ago•3 min saved

JD Power Reviews 6th Gen Camaro Reliability

The sixth-generation Chevrolet Camaro, produced until 2024, has demonstrated strong reliability ratings from JD Power, especially in its later years, making it a dependable choice among muscle cars, despite uncertainties about its future and potential electric transformation.

via Jalopnik|

#6th-generation #automotive #chevrolet-camaro

business1 year ago•1 min saved

Car Buyers Shift Focus as Over-MSRP Payments Decline and Satisfaction Rises

The trend of consumers overpaying for new cars above the manufacturer's suggested retail price (MSRP) is declining, with a 7% drop in buyers willing to pay markups, according to JD Power's 2024 U.S. Sales Satisfaction Index. This shift is attributed to increased dealer inventories post-pandemic. The study also reveals that electric vehicle (EV) buyers are less satisfied with their purchases and dealer expertise compared to gas vehicle buyers. Additionally, Porsche leads in sales satisfaction for premium brands, while Nissan, Buick, and GMC top their respective mass market categories.

via Jalopnik|

#business #car-market #dealer-markups

travel2 years ago•1 min saved

Airport Satisfaction: The Ups and Downs of Traveler Rankings

Seattle-Tacoma International Airport, also known as Sea-Tac Airport, has received conflicting rankings in two recent surveys. According to a satisfaction survey by J.D. Power, Sea-Tac Airport ranked near the bottom of North American airports. However, in the World Airport Awards conducted by Skytrax, Sea-Tac Airport was named the best airport in North America and climbed the global rankings. The surveys evaluated various factors such as terminal facilities, baggage claims, and airport staff friendliness.

via KIRO Seattle|

#jd-power #rankings #satisfaction-survey

travel2 years ago•4 min saved

Airport Satisfaction: Ranking North American Airports from Best to Worst

According to the J.D. Power 2023 North America Airport Satisfaction Study, passenger satisfaction at North American airports has improved, with an overall increase of 3 points this year. Factors contributing to the uptick in satisfaction include improved terminal facilities, food and beverage services, and baggage claim. Detroit Metropolitan Wayne County Airport ranked as the most satisfying mega-airport, while Newark Liberty International Airport ranked the lowest. Tampa International Airport and Indianapolis International Airport were ranked the best in the large and medium airport categories, respectively. The study emphasizes the importance of airports continuing to improve the passenger experience to boost customer spending and their own bottom lines.

via CNN|

#airports #jd-power #mega-airports

automotive3 years ago•3 min saved

Declining Car Ownership Satisfaction: J.D. Power Study Reveals Disappointing Trends

According to J.D. Power's latest survey, customer satisfaction with new vehicles is declining, marking the first consecutive year-on-year decline in 28 years. The study reveals that consumers are particularly dissatisfied with the looks of new cars and the functionality of infotainment systems. Hyundai Motor Group won the most class victories, with Kia models dominating. Cars equipped with the Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) scored well in terms of infotainment satisfaction. Jaguar and Dodge were the top performers in the premium and mass market sectors, respectively. Overall, automakers should take note of consumer preferences and work towards meeting their expectations.

via The Drive|

#automotive #brand-rankings #customer-satisfaction

automotive3 years ago•3 min saved

Stellantis brands dominate J.D. Power's Initial Quality Study.

Stellantis brands Dodge, Ram, and Alfa Romeo finished 1-2-3 in the J.D. Power Initial Quality Study, which polled 93,380 buyers and lessees of new 2023 model-year cars in the US. The study found that Dodge was the highest-ranking brand overall in initial quality with a score of 140, with Ram ranking a close second and Alfa Romeo third. However, the study also showed an overall rising number of complaints, with technology issues being the main culprit. Tesla and Polestar ranked at the bottom of the list, but were not "rank eligible" due to not meeting the study's award criteria.

via Yahoo Finance|

#alfa-romeo #automotive #dodge