Tag

Jd Power

All articles tagged with #jd power

business1 month ago•2 min saved

Bridgestone Slips to Bottom in 2026 JD Power Performance Tire Ratings

JD Power's 2026 tire survey places Bridgestone at the bottom of the performance-tire segment with 768 points (below the 796 segment average), while Michelin leads with 818, followed by Goodyear at 805 and Pirelli at 801. Dunlop is the weakest in passenger tires at 723. Tire Rack data shows Bridgestone model-level variations—Potenza S005 is weak in ultra-high-performance summer, RE980AS+ and Potenza Sport AS perform well in all-season categories, but RE92 underperforms in wet/snow—suggesting inconsistent Bridgestone performance across models that may drag down the overall brand score.

via SlashGear|

#bridgestone #business #goodyear

business2 months ago•3 min saved

Volkswagen tops 2026 reliability concerns in J.D. Power study

J.D. Power’s 2026 U.S. Vehicle Dependability Study ranks Volkswagen as the most unreliable brand for original owners of 3-year-old vehicles, while Lexus, Buick and Mini are listed as the most reliable. The study measures problems per 100 vehicles and emphasizes long-term quality as owners hold onto cars longer. The piece also notes differing reliability signals from other sources and suggests evaluating a brand’s portfolio and model history when shopping for dependable vehicles.

via USA Today|

#business #jd-power #lexus

business2 months ago•2 min saved

VW Named Least Dependable Brand in JD Power's 2026 Reliability Study

JD Power's 2026 reliability study ranks Volkswagen as the least dependable brand, reporting 301 problems per 100 cars (vs. 204 industry average) largely due to infotainment and exterior issues; Volvo, Land Rover, Jeep, and Audi also ranked poorly, while Lexus and Buick had the fewest problems, and Toyota’s overall score was middling amid rising software-driven complexities in modern cars.

via SlashGear|

#business #car-brands #infotainment

technology4 months ago•11 min saved

Eight Cars Outperform the Camry in 2026 Reliability Rankings

Two reliability surveys — Consumer Reports and JD Power — cite eight non‑Camry models as more dependable than the Camry in 2026, including the Corolla, Crown, Kicks, Murano, Crosstrek, Corolla Cross, Avalon, and Impreza. Corolla tops CR’s Camry comparison (76 vs 74), while JD Power highlights strong three‑year dependability for several of these models (e.g., Avalon scoring highly) with notes on price and trims for compact sedans and SUVs. The list excludes pickups, luxury, and sports cars.

via Jalopnik|

#camry #consumer-reports #corolla

business5 months ago•0 min saved

JD Power Names Top-Quality Large SUV

JD Power has identified the highest-quality large SUV, highlighting the best in class for consumers seeking reliable and well-rated vehicles.

via SlashGear|

#automotive #business #car-rankings

automotive6 months ago•3 min saved

JD Power Reviews 6th Gen Camaro Reliability

The sixth-generation Chevrolet Camaro, produced until 2024, has demonstrated strong reliability ratings from JD Power, especially in its later years, making it a dependable choice among muscle cars, despite uncertainties about its future and potential electric transformation.

via Jalopnik|

#6th-generation #automotive #chevrolet-camaro

business1 year ago•1 min saved

Car Buyers Shift Focus as Over-MSRP Payments Decline and Satisfaction Rises

The trend of consumers overpaying for new cars above the manufacturer's suggested retail price (MSRP) is declining, with a 7% drop in buyers willing to pay markups, according to JD Power's 2024 U.S. Sales Satisfaction Index. This shift is attributed to increased dealer inventories post-pandemic. The study also reveals that electric vehicle (EV) buyers are less satisfied with their purchases and dealer expertise compared to gas vehicle buyers. Additionally, Porsche leads in sales satisfaction for premium brands, while Nissan, Buick, and GMC top their respective mass market categories.

via Jalopnik|

#business #car-market #dealer-markups

travel2 years ago•1 min saved

Airport Satisfaction: The Ups and Downs of Traveler Rankings

Seattle-Tacoma International Airport, also known as Sea-Tac Airport, has received conflicting rankings in two recent surveys. According to a satisfaction survey by J.D. Power, Sea-Tac Airport ranked near the bottom of North American airports. However, in the World Airport Awards conducted by Skytrax, Sea-Tac Airport was named the best airport in North America and climbed the global rankings. The surveys evaluated various factors such as terminal facilities, baggage claims, and airport staff friendliness.

via KIRO Seattle|

#jd-power #rankings #satisfaction-survey

travel2 years ago•4 min saved

Airport Satisfaction: Ranking North American Airports from Best to Worst

According to the J.D. Power 2023 North America Airport Satisfaction Study, passenger satisfaction at North American airports has improved, with an overall increase of 3 points this year. Factors contributing to the uptick in satisfaction include improved terminal facilities, food and beverage services, and baggage claim. Detroit Metropolitan Wayne County Airport ranked as the most satisfying mega-airport, while Newark Liberty International Airport ranked the lowest. Tampa International Airport and Indianapolis International Airport were ranked the best in the large and medium airport categories, respectively. The study emphasizes the importance of airports continuing to improve the passenger experience to boost customer spending and their own bottom lines.

via CNN|

#airports #jd-power #mega-airports

automotive2 years ago•3 min saved

Declining Car Ownership Satisfaction: J.D. Power Study Reveals Disappointing Trends

According to J.D. Power's latest survey, customer satisfaction with new vehicles is declining, marking the first consecutive year-on-year decline in 28 years. The study reveals that consumers are particularly dissatisfied with the looks of new cars and the functionality of infotainment systems. Hyundai Motor Group won the most class victories, with Kia models dominating. Cars equipped with the Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) scored well in terms of infotainment satisfaction. Jaguar and Dodge were the top performers in the premium and mass market sectors, respectively. Overall, automakers should take note of consumer preferences and work towards meeting their expectations.

via The Drive|

#automotive #brand-rankings #customer-satisfaction

automotive2 years ago•3 min saved

Stellantis brands dominate J.D. Power's Initial Quality Study.

Stellantis brands Dodge, Ram, and Alfa Romeo finished 1-2-3 in the J.D. Power Initial Quality Study, which polled 93,380 buyers and lessees of new 2023 model-year cars in the US. The study found that Dodge was the highest-ranking brand overall in initial quality with a score of 140, with Ram ranking a close second and Alfa Romeo third. However, the study also showed an overall rising number of complaints, with technology issues being the main culprit. Tesla and Polestar ranked at the bottom of the list, but were not "rank eligible" due to not meeting the study's award criteria.

via Yahoo Finance|

#alfa-romeo #automotive #dodge

automotive2 years ago•7 min saved

Stellantis brands dominate J.D. Power's quality surveys.

Two of the Detroit Three automakers, General Motors and Stellantis, are delivering top quality vehicles, while Ford and Lincoln brands did not fare as well, according to the 2023 U.S. Initial Quality Study by J.D. Power. The study showed that industry problems with driving didn't change, overall, but quality declined in all other categories, primarily features, controls and displays — followed by infotainment. The study measures problems per 100 vehicles, and vehicles have seen a rise, overall, of 30 problems per 100 vehicles over the past two years.

via Detroit Free Press|

#automotive #customer-satisfaction #detroit-automakers

automotive2 years ago•2 min saved

J.D. Power Study Reveals Decline in Car Quality Among Top Brands.

Tesla, Rivian, Lucid, and Polestar have ranked poorly in J.D. Power's Initial Quality Study 2023, with Lucid Motors receiving the worst score of 340 problems per 100 vehicles. Tesla saw an increase of 31 PP100 year over year, while Polestar improved 15 PP100. The four EV makers are not officially ranked amongst other brands in the study as they do not meet ranking criteria. The survey shows that all new vehicles are becoming more problematic, with 12 problems per 100 vehicles more this year than in 2022 and 30 more PP100 compared to 2021.

via InsideEVs |

#automotive #evs #initial-quality-study

travel3 years ago•3 min saved

US airline passengers increasingly dissatisfied with high prices and poor service.

According to the J.D. Power 2023 North America Airline Satisfaction Study, passenger satisfaction with airlines has declined even further this year compared to 2022, which also saw a marked decrease in consumer satisfaction. The study found that passenger satisfaction declined even further this year compared to 2022, which also saw a marked decrease in consumer satisfaction. J.D. Power scored passenger satisfaction at 791 out of 1,000 — a seven-point decrease from 2022. The study noted that even though airlines raked in record revenues over the past quarters due to operating with limited service and surging airfare, the high costs of flying primarily caused consumer satisfaction to plunge this year.

via The Points Guy|

#airlines #customer-satisfaction #jd-power

travel3 years ago•2 min saved

Southwest Airlines Tops J.D. Power Rankings for Customer Satisfaction in Economy Flights

North American airlines are facing declining customer satisfaction, according to the latest J.D. Power survey. JetBlue won top marks for business class, Delta for premium economy, and Southwest for economy travel. However, Spirit and Frontier Airlines received the lowest satisfaction scores. The economy segment had the lowest overall satisfaction scores, with passengers feeling the squeeze due to crowded planes, expensive tickets, and constrained flight availability.

via USA TODAY|

#airlines #customer-satisfaction #delta