Southwest restores free adjacent-seat policy for travelers needing extra space
TL;DR
Southwest Airlines has reversed its earlier tightening of the extra-seat rule, now allowing passengers who need more space for safety reasons—such as larger travelers or those with disabilities—to receive a free neighboring seat at the boarding gate, effective immediately; previously, travelers had to purchase an extra seat and request a refund within 90 days.
- Southwest rewinds its extra-seat policy after outcry The Washington Post
- Southwest updates extra-seat policy for plus-size passengers ABC News - Breaking News, Latest News and Videos
- Southwest Airlines tweaks plus-size passenger policy after backlash Dallas News
- Southwest rolls back its overweight passenger policy. Here's what's changing. CBS News
- After 4 Months of Backlash, Southwest Airlines Changes Its Controversial Seating Rule inc.com
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