France Imposes €35M Penalty on Nintendo Over Delayed Joy-Con Fault Disclosure

1 min read
Source: Le Monde.fr
France Imposes €35M Penalty on Nintendo Over Delayed Joy-Con Fault Disclosure
Photo: Le Monde.fr
TL;DR

France’s consumer regulator DGCCRF fined Nintendo of Europe €35 million for delaying and misleadingly informing consumers about defects in Switch Joy-Con controllers, despite knowing about the issue as early as 2018. The company only began communicating in 2020 and offered free repairs in 2023 after coordinated EU action, with authorities saying the silence discouraged customers from using after-sales service and pushed some to buy new controllers.

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