Tariff refund portal stumbles at launch as glitches slow claims for thousands

At launch, CBP’s CAPE tariff-refund portal faced outages and heavy traffic, delaying claims from importers such as Learning Resources and Busy Baby; the agency says it’s investigating the issues while processing eligible IEEPA refunds, with most refunds expected within 60–90 days of approval (though timings can vary), as businesses weigh the impact of tariffs on pricing and growth.