Walmart Expands Digital Shelf Label Tools Amid Pricing Controversy
Walmart is rolling out new AI-driven features for its digital shelf labels, including 'Shop to Light' for customers and 'Pick to Light' for staff, to improve product finding and efficiency. While the company emphasizes human oversight and convenience, critics and some investors remain concerned about potential dynamic pricing and data privacy issues, prompting CEO John Furner to publicly reassure shoppers that prices are not personalized.