All articles tagged with #contract of carriage
United Airlines updated its contract of carriage to allow permanent removal of passengers who listen to in-flight entertainment on speaker, citing Starlink Wi‑Fi as justification; passengers can request a free pair of headphones on board if available, and online reactions to the policy have been mixed.
United Airlines updated its Contract of Carriage to explicitly empower the airline to remove or permanently ban passengers who refuse to wear headphones while listening to audio or video content; the rule sits among safety provisions and echoes similar guidance from other carriers, though United appears to be the first to codify headphone-wearing with enforcement potential.
United Airlines updated its Contract of Carriage to require passengers to wear headphones when listening to audio or video on flights, with the carrier allowed to refuse transport permanently or temporarily and remove passengers who don’t comply. If travelers lack headphones, they can request a free pair if available. The change, tied to Starlink’s rollout, reinforces the airline’s headphone policy alongside existing in-flight guidelines.
United Airlines updated its Contract of Carriage on Feb. 27, 2026 to add a rule that passengers who refuse to wear headphones while listening to audio or video content can be denied boarding. The change comes as Starlink-based Wi‑Fi is being rolled out to more than 300 aircraft (with 500 more planned by end of 2026). NBC 5 Chicago first reported the update, and United said headphones have always been encouraged and that the policy expansion clarifies existing Wi‑Fi rules. The airline lists 22 safety-related reasons that could lead to removal from a flight, with refusing to wear headphones now included among them. If you forget headphones, you may be able to borrow a pair from a flight attendant.