
Sony shields PS support staff with anti-harassment policy as it pushes digital future
Sony has introduced an anti-harassment policy for PlayStation customer-service staff in response to a new Japanese law, banning abusive language, unreasonable demands and threats, and indicating cooperation with police if needed. The move comes amid backlash over the end of physical discs and other industry controversies, while Sony pursues an all-digital PS ecosystem and faces legal actions and settlements related to digital pricing.










