iPhone Duo Launch Sparks Warranty Disputes Over Early Display Failures
Apple is refusing to honor warranty claims for iPhone Duos with broken internal displays, citing accidental damage, despite reports of failures occurring within hours of purchase. While some users report immediate replacements, others face denial and are advised to purchase retroactive insurance. Durability tests suggest the device is robust against scratches but vulnerable to hinge stress, though Apple store data indicates these failures are not widespread.