Philips Offers Free Replacements After Hue Bridge Pro Update Bricks Devices
A firmware update (2071353020) caused a subset of Hue Bridge Pro hubs to brick, showing a red LED; fewer than 100 devices were affected. Philips Signify says the issue arose under a narrow upgrade scenario (auto-updates disabled, an older version, and a manual update after the package sat for more than 10 days) and is rolling out a fix. Philips will replace affected Hue Bridge Pro devices free of charge, regardless of warranty status, but affected users must reconfigure all lights and scenes on the new bridge. There is no path to migrate from a Hue Bridge Pro to a standard Hue Bridge (or to another Hue Bridge).
