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Language Access

All articles tagged with #language access

AI Translation Errors in Medical Care Pose Deadly Risks for Non-English Speakers
health-and-technology4 days ago

AI Translation Errors in Medical Care Pose Deadly Risks for Non-English Speakers

AI translation tools are increasingly used in healthcare to bridge language gaps, but studies show they frequently produce critical errors that can endanger patient safety. While human interpreters remain scarce, unsupervised AI use lacks standardized accuracy metrics, leading to dangerous mistranslations of medical instructions. Policy changes have further reduced support for non-English speakers, exacerbating these risks.

Mandarin Demand Delays AirAsia Flight, Passenger Escorted Off
world5 months ago

Mandarin Demand Delays AirAsia Flight, Passenger Escorted Off

A Chinese passenger on AirAsia's Chongqing–Kuala Lumpur flight D7809 demanded Mandarin-language service; when staff responded in English she argued and refused to exit, leading to Chinese police escorting her off the plane and delaying departure by about 100 minutes. The episode sparked online debate over multilingual service on international flights and the use of English as aviation's lingua franca.