"Stubborn Diners Push Restaurants Across America into Crisis"
The restaurant industry in America is facing a crisis due to a severe shortage of qualified workers, exacerbated by the pandemic. Many restaurants are struggling to find solutions to attract and retain staff, with some experimenting with removing tipping, reducing waitstaff, and implementing dynamic pricing. However, these changes are met with resistance from customers who are resistant to change. To survive, restaurants need to reimagine how they treat their employees, and diners need to be more open to innovative solutions.