Tag

Service Outage

All articles tagged with #service outage

Microsoft 365 Outage Traced to Authentication Failure, Not Just Exchange Glitch
technology1 month ago

Microsoft 365 Outage Traced to Authentication Failure, Not Just Exchange Glitch

Microsoft 365 experienced a major global outage on August 31, 2026, affecting Outlook, Exchange Online, Teams, and OneDrive. The disruption stemmed from a core authentication configuration failure, not just an isolated email issue. Microsoft implemented a phased mitigation strategy, with full recovery achieved by September 1. The incident highlighted the fragility of shared infrastructure dependencies within the Microsoft ecosystem.

Exchange Online Outage Causes External Email Delays and 'Server Busy' Errors
technology1 month ago

Exchange Online Outage Causes External Email Delays and 'Server Busy' Errors

Microsoft is addressing an ongoing Exchange Online incident (EX1467029) causing intermittent 'Server busy' errors and delays in email sent to or received from external domains. The issue, acknowledged at 02:19 AM EDT on September 4, 2026, appears to be aggravated by anti-spam protections for a subset of users. While Microsoft has not disclosed the specific regions affected or the total number of impacted users, it is analyzing service telemetry to determine the root cause and mitigation path. This incident follows a broader Microsoft 365 outage in late August that affected authentication and multiple services.

OpenAI Confirms Partial ChatGPT Work Outage Affecting Plus Subscribers
technology1 month ago

OpenAI Confirms Partial ChatGPT Work Outage Affecting Plus Subscribers

On August 31, 2026, OpenAI acknowledged a partial outage affecting its ChatGPT Work service, causing elevated latency and errors for users across multiple subscription plans. The incident, which began around 11:04 AM ET, particularly impacted Plus subscribers by rendering Work mode unavailable, preventing them from starting or continuing tasks. While OpenAI stated it was working on a mitigation, the issue persisted through at least 12:02 PM ET. DownDetector reported over 10,000 user complaints by 11:06 AM ET, with issues noted in the United States and Sri Lanka. OpenAI’s status page confirmed the errors, noting that users on various plans faced disruptions in their workflow capabilities.

Microsoft Exchange Online Outage Disrupts Email and Cloud Services
technology1 month ago

Microsoft Exchange Online Outage Disrupts Email and Cloud Services

Microsoft is investigating a widespread service disruption affecting Exchange Online and multiple Microsoft 365 applications. The incident, tracked under EX1464935 and later MO1465074, causes email delays, authentication failures, and access issues for Outlook, Teams, OneDrive, and SharePoint. Microsoft identified a core authentication configuration error as the root cause and is testing a remediation strategy on a subset of servers before broader deployment.

Authentication Glitch Disrupts Outlook for Thousands on Monday
technology1 month ago

Authentication Glitch Disrupts Outlook for Thousands on Monday

Microsoft Outlook experienced a widespread service disruption on Monday, August 31, 2026, affecting thousands of users. The issue stemmed from an authentication component failure in Exchange Online, causing problems with message receipt and app access. Microsoft confirmed the incident and is testing a remediation strategy, while user reports peaked at over 13,000 by mid-morning.

Microsoft 365 Faces Prolonged Outlook and Teams Outage
technology1 year ago

Microsoft 365 Faces Prolonged Outlook and Teams Outage

Microsoft 365 is experiencing issues affecting Exchange Online and Microsoft Teams, causing potential outages for users of Outlook and Teams. The company is working to resolve the problem but is facing delays, acknowledging the significant impact on businesses. User reports on Downdetector indicate a spike in problems around 1 p.m. EST, with some users unable to access services since the morning. Microsoft is actively investigating the issue and providing updates.

ChatGPT Restored After Latest Outage
technology2 years ago

ChatGPT Restored After Latest Outage

OpenAI's ChatGPT service is back online after experiencing a temporary outage for some users. The company resolved the issue and is monitoring the situation. Additionally, former board member Helen Toner revealed details about Sam Altman's ouster last year, citing his behavior as problematic for the board's mission. OpenAI responded, stating an independent review found no concerns related to product safety or company operations.

AT&T's $5 Credit for Service Outage Sparks Customer Conversation
business-telecommunications2 years ago

AT&T's $5 Credit for Service Outage Sparks Customer Conversation

AT&T offers a $5 credit to customers affected by a recent service outage, but many find it insufficient, especially considering the 12-hour disruption. The credit, based on the "average cost of a full day of service," will be applied over 1-2 billing cycles, leading to criticism on social media for being too little and taking too long. The company's response has sparked widespread backlash, with some customers expressing frustration and disbelief at the perceived lack of compensation, while others question the delay in crediting such a small amount.