All articles tagged with #sonder
Marriott abruptly ended its partnership with short-term rental company Sonder, leading to thousands of guests being forced to evacuate their accommodations with little notice, causing frustration and financial hardship, amid Sonder's financial struggles and technical issues.
Marriott, after abruptly ending its agreement with Sonder and directing guests to vacate properties, is now advising affected guests to seek refunds directly from their credit card companies, reversing earlier promises of automatic refunds, leading to frustration among customers.
Sonder announced plans to file for bankruptcy and initiate a court-supervised liquidation of its U.S. operations after failing to improve its financial situation following Marriott's termination of a licensing agreement, which led to hotel guests being asked to vacate on short notice.
Marriott ended its partnership with Sonder, leading to cancellations and evictions for guests, but some guests received 40,000 points as a goodwill gesture after complaints, highlighting issues with customer compensation during the partnership's collapse.
Sonder, a Marriott-backed hotel chain, abruptly collapsed due to financial difficulties after ending its partnership with Marriott, leaving many guests stranded mid-stay and leading the company to enter Chapter 7 liquidation.
Marriott ended its licensing agreement with Sonder, leading to the abrupt eviction of guests from Sonder properties, causing chaos, financial loss, and a loss of trust among customers, as Sonder filed for bankruptcy and Marriott promised refunds and rebooking options.