Outrage over exorbitant cancellation fee charged by Melbourne restaurant.

1 min read
Source: New York Post
Outrage over exorbitant cancellation fee charged by Melbourne restaurant.
Photo: New York Post
TL;DR Summary

A woman in Melbourne, Australia was charged $681 for cancelling a restaurant booking more than 48 hours in advance. The restaurant charged $113 per head for a set menu of people and multiplied that by six for the six-person party that the woman had booked. The restaurant's website stated that 48 hours' notice was required for cancellations, but the manager later explained that for bookings of five and above, it is five days. The incident has caused outrage on social media, with many criticizing the restaurant's customer service. The restaurant has defended the fee, stating that it is necessary for their small business to survive.

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