"Beware: Blue-tick scammers exploit consumer complaints on X"

Scammers are targeting consumers who complain about poor customer service on X (formerly Twitter) by posing as customer service agents and tricking victims into disclosing their bank details. The scammers exploit X's account verification process, which now allows anyone to purchase the blue checkmark icon for a monthly fee. Consumers are advised to be cautious and verify the authenticity of accounts before sharing personal information. Businesses and banks are also warned to be vigilant as scammers are actively seeking tweets to exploit for obtaining personal account details. Consumer advocates are calling for stronger online safety measures to protect against online fraud on social media platforms.