Google Home Speaker Firmware Glitch Drains Data in Some Homes

Some Google Home Speakers are consuming massive amounts of data, with reports of up to 3.3TB per month. Google is rolling out a fix, but the cause remains officially unexplained.
Key points
- Google Home Speakers are experiencing a bug causing excessive data downloads, with some devices using over 200GB per day.
- The issue appears to be linked to a failed firmware update, though Google has not confirmed the root cause.
- Google is rolling out a fix, but it is unclear how widespread the problem is or which specific models are affected.
- Users with data caps are advised to monitor their router usage or temporarily unplug affected devices.
Background
This issue follows recent updates to Google's smart home ecosystem, including the release of the new Google Home Speaker model. The problem emerged in early October, coinciding with a firmware update rollout.
How outlets are covering it
Outlets report varying degrees of data consumption. Gizmodo notes a user's device used 89GB in a week, while PCMag cites a Reddit user reporting 3.3TB in a month. The Verge highlights that not all devices are affected, with some using only 2GB in a month. All sources agree that Google is aware and rolling out a fix, but none provide a definitive technical explanation for the bug.
Why it matters
The bug could lead to unexpectedly high data usage for users on capped internet plans, potentially resulting in overage fees or throttled speeds. It also highlights a potential reliability issue with Google's smart home devices.
What to watch
Google is rolling out a fix for the issue. Users are advised to monitor their data usage and consider unplugging affected devices until the fix is confirmed to be working.
- You Should Probably Check Your Google Home Speaker’s Data Usage Gizmodo
- Some Google Home Speakers downloading massive amounts of data in the background 9to5Google
- Some Google Home Speakers caught downloading hundreds of gigs of data The Verge
- Check Your Google Home Speaker: New Bug Downloads Up to 3TB of Data a Month PCMag
- Some Google Home Speakers are downloading hundreds of gigs of data for no reason Android Authority
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