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Cancellation Fees

All articles tagged with #cancellation fees

tech28 days ago•47 min saved

Adobe settles cancellation-fee case with $75M payout and free services

Adobe will pay $75 million to settle a US government lawsuit alleging it harmed consumers by hiding termination terms and imposing early termination fees on Creative Cloud subscriptions; the company will also offer $75 million worth of free services to affected customers if the settlement gains final court approval, and it denies wrongdoing while noting improvements to transparency. The announcement follows news that CEO Shantanu Narayen plans to step down after 18 years at the helm.

via The Verge|

#adobe #cancellation-fees #consumer-protection

technology2 years ago•2 min saved

FCC Votes to Eliminate Cable and Satellite Termination Fees

The Federal Communications Commission (FCC) has voted to move forward with a proposed rule that would eliminate early termination fees and require cable and satellite providers to give subscribers a prorated credit or rebate for the remaining days in their billing cycle upon cancellation. The rule aims to address consumer frustration with "junk fees" and is part of President Joe Biden's initiative to reduce or eliminate such fees across various services. The FCC will seek public feedback before issuing a final decision.

via The Verge|

#cable-service #cancellation-fees #consumer-rights