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Consumer Harm

All articles tagged with #consumer harm

OpenAI Faces Wave of Lawsuits Over ChatGPT-Linked Harms
technology1 month ago

OpenAI Faces Wave of Lawsuits Over ChatGPT-Linked Harms

OpenAI is facing more than 50 lawsuits claiming that ChatGPT caused psychological harm, physical injury, or death, including suits tied to the February Tumbler Ridge massacre in British Columbia. Plaintiffs accuse the company of negligence and aiding and abetting violence, citing failed attempts to flag alarming ChatGPT conversations, while OpenAI defends its safety processes as balanced between security and privacy. The tally includes prior complaints and related cases involving GPT-4o and other incidents, underscoring growing legal scrutiny of AI chatbots.

FTC Exposes Kochava's Troubling Data Broker Practices
privacy2 years ago

FTC Exposes Kochava's Troubling Data Broker Practices

Mobile data broker Kochava has failed to prevent the Federal Trade Commission (FTC) from exposing its alleged unfair use and sale of sensitive data without consent. The FTC claims that Kochava's database contains a vast amount of identifying information about consumers, including their movements and personal details. Kochava's products allow advertisers to target individuals based on specific characteristics and attributes, invading consumers' privacy and causing substantial harm. The FTC alleges that Kochava could implement privacy safeguards but actively promotes its data as a means to evade consumers' privacy choices.