Tag

Deceptive Practices

All articles tagged with #deceptive practices

consumer-protection8 days ago•11 min saved

Amazon to auto-pay millions in expanded Prime refund settlement starting Oct. 1

Starting October 1, 2026, Amazon will automatically issue refunds to millions of Prime subscribers under an expanded $2.5 billion settlement with the Federal Trade Commission. The expansion widens eligibility to users who accessed 11 to 20 Prime benefits in a year and raises the maximum payout from $51 to $200. Consumers do not need to file claims, but officials warn that scammers may exploit the news to steal personal information.

via KSL.com|

#amazon-prime #consumer-protection #consumer-refunds

business21 days ago•4 min saved

FTC Cracks Down on Amway with $225 Million Settlement Over Deceptive MLM Tactics

The FTC and the state of Washington announced a $225 million settlement with Amway and two affiliates (WWG and LTD) over allegedly deceptive and unfair recruitment tactics in its multilevel marketing model, including exaggerated earnings claims and pressuring Independent Business Owners to buy products they couldn’t resell. The settlement, the FTC’s largest monetary recovery in an MLM case, imposes changes such as requiring IBOs to sell at least 70% of purchased products each month, reducing recruiters’ pay if purchases aren’t resold, mandating prompt reporting of customer sales with receipts, terminating fake-sellers, regular independent audits of sales records, mandatory pre-recruitment training, and prohibiting providers from charging new IBOs for training in the first year; most of the judgment proceeds will go to harmed IBOs under a redress program.

via Federal Trade Commission (.gov)|

#amway #business #deceptive-practices

business9 months ago•2 min saved

Instacart to pay $60M in refunds amid FTC probe and hidden fee allegations

Instacart will pay $60 million in refunds to settle FTC allegations of deceptive advertising and undisclosed fees, including false claims about free delivery and satisfaction guarantees, and will improve transparency in its subscription practices.

via Mashable|

#business #consumer-refunds #deceptive-practices

business9 months ago•2 min saved

Instacart to Pay $60 Million in Refunds to Resolve FTC Deception Claims

Instacart will pay $60 million in refunds after the FTC found it engaged in deceptive tactics, including false advertising of free delivery, hidden fees, and misleading subscription enrollment, leading to consumer harm. The company is required to cease these practices and improve transparency.

via Federal Trade Commission (.gov)|

#business #consumer-protection #deceptive-practices

business9 months ago•2 min saved

Multiple U.S. States Sue Uber Over Deceptive Billing and Subscription Practices

The attorneys general of D.C., Virginia, and Maryland, along with 18 other states and the FTC, are suing Uber for deceptive subscription practices with Uber One, alleging charges during free trials, false savings promises, and difficult cancellation processes, violating consumer protection laws.

via WTOP|

#business #consumer-protection #deceptive-practices

business9 months ago•2 min saved

FTC and States Sue Uber Over Deceptive Billing and Cancellation Practices

The FTC, joined by 21 states and D.C., filed an amended lawsuit against Uber alleging deceptive billing and cancellation practices related to its Uber One subscription, including unauthorized charges, failure to deliver promised savings, and difficulty canceling, with a court case pending in California.

via Federal Trade Commission (.gov)|

#business #consumer-protection #deceptive-practices

business11 months ago•3 min saved

Major Companies Owe You Money: How to Claim Your Share

Amazon has settled with the FTC for $2.5 billion over deceptive Prime enrollment practices, with $1.5 billion allocated for refunds to affected customers who signed up through certain enrollment flows between 2019 and 2025. Eligible customers may receive automatic refunds up to $51 or submit claims for additional refunds, with further phases possible if funds remain.

via Tom's Guide|

#amazon #business #deceptive-practices

business1 year ago•3 min saved

Amazon to Pay $2.5B Settlement; How to Claim Your Refund

Amazon has agreed to pay $2.5 billion to settle FTC allegations of using deceptive 'dark patterns' to trick customers into Prime subscriptions and making cancellations difficult. The settlement includes a fund for refunds to affected customers and mandates clearer cancellation options, as Amazon prepares for its Prime Big Deal Days event.

via CNET|

#amazon #business #deceptive-practices

business1 year ago•2 min saved

Amazon to pay $2.5B settlement; learn how to claim your refund

Amazon has agreed to pay a $2.5 billion settlement after the FTC accused it of deceptive practices in Prime subscriptions, including tricking customers into signing up for more expensive plans and making cancellations difficult. Customers affected since 2019 can receive up to $51 in refunds, and Amazon is required to improve transparency and ease of cancellation. The FTC's largest civil penalty involves Amazon's violations of consumer protection rules.

via ZDNET|

#amazon #business #deceptive-practices

business1 year ago•3 min saved

Amazon Prime Members Eligible for $51 Refund from $2.5B FTC Settlement

Amazon agreed to pay $2.5 billion in a settlement with the FTC over allegations of enrolling users in Prime without consent and making cancellations difficult, including refunds of up to $51 for eligible members, while denying wrongdoing.

via Straight Arrow News|

#amazon #business #customer-protection

business1 year ago•2 min saved

Amazon Agrees to $2.5 Billion Settlement Over Prime Deception

Amazon has agreed to pay $2.5 billion in a settlement with the FTC over deceptive Prime enrollment and cancellation practices, including a $1 billion civil penalty and $1.5 billion in refunds to affected consumers, with new requirements for clearer subscription disclosures and easier cancellation processes.

via TechCrunch|

#amazon #business #deceptive-practices

business1 year ago•2 min saved

Amazon Settles U.S. Lawsuit Over Prime Deception

Amazon has agreed to pay $2.5 billion to settle a U.S. lawsuit alleging it used manipulative web designs to trick customers into Prime subscriptions and make cancellations difficult, with refunds available for affected users and changes to subscription display practices. The case is part of ongoing antitrust scrutiny, including a larger lawsuit expected in 2027, with Amazon denying wrongdoing.

via NPR|

#amazon #business #deceptive-practices

business1 year ago•2 min saved

Amazon faces trial over alleged Prime enrollment deception

Amazon has agreed to pay $2.5 billion to settle FTC allegations of deceptive Prime membership practices, including misleading enrollment and cancellation processes, with the company also required to improve transparency and obtain explicit consumer consent.

via CNBC|

#amazon #business #deceptive-practices

business1 year ago•2 min saved

Amazon Faces Court Battle Over Alleged Prime Deception

Amazon is facing a court trial in Seattle over allegations by the FTC that it misled customers into signing up for Prime memberships and made cancellations difficult, with the case expected to last up to four weeks and a jury to decide the outcome.

via CBS News|

#amazon #business #deceptive-practices

business1 year ago•2 min saved

Trial Begins to Determine if Amazon Deceived Customers into Prime Sign-Ups

The FTC is suing Amazon over alleged deceptive practices in its Prime subscription sign-up and cancellation processes, claiming Amazon used manipulative interfaces to trick consumers into enrolling and made cancellations difficult. The trial, starting this week, will determine if Amazon violated laws, with the company defending its actions. Amazon has since made changes to its cancellation process.

via CNN|

#amazon #business #deceptive-practices