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Applecare

All articles tagged with #applecare

Apple Upgrade vs iPhone Upgrade: Leasing, Ownership, and More
technology1 month ago

Apple Upgrade vs iPhone Upgrade: Leasing, Ownership, and More

Apple’s new Apple Upgrade is a lease-based program with lower monthly payments that does not include AppleCare by default, and offers a buyout option to own the device at lease end. By contrast, the iPhone Upgrade Program used financing, guaranteed ownership at the end, and included AppleCare. Apple Upgrade isn’t limited to iPhones and can be used for Macs, iPads, and Apple Watches, with generally longer terms for Macs/iPads and shorter terms for iPhone/Watch. In short: leasing vs financing, ownership mechanics, optional vs included AppleCare, and a broader range of eligible devices.

Apple Upgrade Leasing: 20 Key Facts You Need to Know
technology1 month ago

Apple Upgrade Leasing: 20 Key Facts You Need to Know

Apple has replaced the iPhone Upgrade Program with a Klarna-backed Apple Upgrade leasing option in the U.S., enabling leases on iPhone, iPad, Mac, and Apple Watch with 24- or 36-month terms; devices are unlocked but you must pick a carrier or postpaid plan, and you don’t own the device until the final payoff. If you miss payments, it rolls into the next month, and three consecutive misses terminates the lease with the remaining balance due; there are no late fees but it can affect your credit. AppleCare+ isn’t included; damage is charged by Klarna; some devices, education pricing, and refurbishments aren’t eligible. You can end or buy out the lease, or trade in (value split across payments). Klarna payments require debit/ACH, not credit cards. Current iPhone Upgrade Program members can stay for now.

AppleCare Plus price hike targets new Mac and iPad subscribers
tech1 month ago

AppleCare Plus price hike targets new Mac and iPad subscribers

AppleCare Plus prices for new Mac and iPad sign-ups will rise by $0.50 per month or $5 per year, while existing subscribers keep their current rates; a sample plan for a new 13-inch MacBook Air would be $7.99/month or $79.99/year. The change follows Apple’s broader price increases across devices, attributed to RAM shortages, with Apple yet to update its site or comment.

AppleCare+ price rise hits new Mac and iPad sign-ups
technology1 month ago

AppleCare+ price rise hits new Mac and iPad sign-ups

Bloomberg reports AppleCare+ prices have increased for new Mac and iPad customers by 50 cents per month and $5 per year, with rates varying by device (e.g., Mac mini $4.49/month/$44.99/year; Mac Pro $18.49/month/$184.99/year; iPad mini $5.99/month/$59.99/year; 11-inch iPad Pro $10.99/month/$109.99/year). Existing customers will keep current pricing for now, and AppleCare One is not affected.

Apple Starts Selling Refurbished iPhone 16 Lineup at Discounts
technology6 months ago

Apple Starts Selling Refurbished iPhone 16 Lineup at Discounts

Apple today began selling certified refurbished iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max in the U.S. at 12-22% off current or former pricing, with refurbished prices starting at $619 for the iPhone 16, $699 for the 16 Plus, $759 for the 16 Pro, and $929 for the 16 Pro Max; the devices are unlocked, come with a new battery and outer shell, a USB-C cable, and a one-year warranty, and are rolling out to several countries with AppleCare+ eligibility. Pro models feature larger displays, Camera Control, the A18 Pro chip, 48 MP camera, 4K at 120 fps, longer battery life, and faster MagSafe charging; the 16 and 16 Plus gain Camera Control and Apple Intelligence.

Upgrade Your MacBook Every Two Years with the New Program
technology10 months ago

Upgrade Your MacBook Every Two Years with the New Program

The MacBook Upgrade Program by Upgraded offers a flexible, cost-effective way to own a MacBook by paying monthly and upgrading every 2 years, with options for custom builds, included AppleCare, and no resale hassle, making it ideal for professionals and Apple enthusiasts. Prices start at $33.28/month for MacBook Air and $52.17/month for MacBook Pro, with rates as low as 0% APR.

AppleCare One: All-in-One Coverage for Multiple Devices
technology1 year ago

AppleCare One: All-in-One Coverage for Multiple Devices

Apple has launched AppleCare One, a subscription plan that covers multiple Apple devices with a single monthly fee, offering potential savings and extended theft/loss coverage, but with limitations such as device age and account linkage. It is most beneficial for users with at least three Apple devices under four years old, and it simplifies coverage management, though alternatives like self-insurance or third-party policies may be better for some.

"Apple Vision Pro Owners Alarmed by Spontaneous Front Glass Cracks"
technology2 years ago

"Apple Vision Pro Owners Alarmed by Spontaneous Front Glass Cracks"

A small number of Apple Vision Pro owners have reported hairline cracks in the front cover glass of their headsets, with speculation that it may be due to pressure from tightening the straps or an overheating issue. Repair costs for the cover glass are $300 with AppleCare and $800 without, and affected owners have been asked to pay the repair costs as the crack has not been officially identified as a manufacturing defect. Apple is unlikely to undertake an internal manufacturing probe unless reports of identical defects become more widespread, and affected individuals are advised to contact Apple Support and escalate their case for a potential formal investigation.

"Apple's Secret AI Tool 'Ask' Quietly Enters Testing Phase"
technology2 years ago

"Apple's Secret AI Tool 'Ask' Quietly Enters Testing Phase"

Apple has secretly developed an AI tool called Ask, similar to ChatGPT, to assist AppleCare Support advisors in providing faster technical support by automatically generating responses to customer queries. The tool analyzes Apple's internal support database to find the best answers and is currently available to a limited number of advisors, with plans for wider implementation. This is part of Apple's broader push into AI, with upcoming iOS 18 and iPhone 16 releases expected to incorporate AI features such as auto-summarizing and auto-complete features, improved playlist creation in Apple Music, a Siri overhaul, and more. Apple's CEO, Tim Cook, has hinted at significant AI developments to be revealed later this year.

"Apple Trials ChatGPT-Inspired AI Tool 'Ask' for Support Staff"
technology2 years ago

"Apple Trials ChatGPT-Inspired AI Tool 'Ask' for Support Staff"

Apple is testing a new ChatGPT-like generative AI tool called "Ask" internally, which will enable AppleCare support advisors to offer faster technical support by automatically generating responses to customer queries from Apple's internal knowledge base. The tool is being piloted with select advisors and is expected to be rolled out more widely in the future. This move aligns with Apple's broader adoption of generative AI, with plans to incorporate such features in iOS 18 and beyond.