All articles tagged with #mobile orders
Bluey’s new show at Disneyland’s Fantasyland Theatre drew crowds far exceeding expectations, reducing dance space and forcing back-to-back performances that complicated crowd control, stretched lines across the park, and overwhelmed Troubadour Tavern mobile orders and sipper availability; staff scrambled to clear audiences and manage walk-ups, with some guests rejoining lines after leaving.
Starbucks is resuming union negotiations with its baristas amid a challenging quarter marked by declining sales and traffic. CEO Laxman Narasimhan acknowledged the need for improvements in store operations, including staffing, scheduling, and equipment upgrades, which align with union demands for better working conditions. The company aims to enhance service speed and customer experience, with new initiatives like the Siren System and expanded mobile app access. Former CEO Howard Schultz also emphasized the importance of focusing on in-store operations to address ongoing challenges.
McDonald's and Chick-fil-A are using geofencing technology to track the locations of customers who place mobile orders, allowing staff to start preparing their meals when they are close to the restaurant. This reduces wait times and ensures that the food is still hot and fresh when customers arrive. McDonald's is currently piloting this feature, while Chick-fil-A is rolling it out this summer. The fast-food industry is adapting to the growing trend of off-premise consumption, with more people ordering food online or for take-out.
Wendy's is partnering with Pipedream, a hyperlogistics company, to test an underground robot delivery system that will bring digital orders to designated parking spots in seconds. The fully electric underground system will connect the Wendy's kitchen to an instant pickup portal outside of the restaurant, where autonomous robots will carry the orders through an underground delivery system to car-side pickup portals. The system is expected to streamline digital order pick-up points and improve speed of service and accuracy for mobile orders.