All articles tagged with #chick fil a
A reviewer on launch day tried Chick-fil-A’s new Chicken & Waffles Sandwiches, available in a smaller breakfast version and a larger lunch/dinner version. Both pair crispy chicken with maple waffles, bacon, honey butter, and syrup; the spicy version is praised as the better option, and the overall verdict is that the sandwich is indulgent but surprisingly delicious and worth trying.
Chick-fil-A is celebrating its 80th anniversary with a limited-time fall lineup, including all-day Chicken & Waffles Sandwiches starting Aug. 24 (with a smaller chicken filet for breakfast 6:30 a.m.–10:30 a.m. and a larger version for lunch/dinner 10:30 a.m.–close), available in original, spicy or grilled. The menu also brings back S’mores Milkshake and S’mores Frosted Coffee for all-day enjoyment, as part of a Newstalgia celebration that plugs nostalgic fall flavors into a limited-time lineup.
Chick-fil-A announces a limited-time fall lineup featuring a chicken-and-waffle sandwich in breakfast and entrée forms, plus S’mores milkshake and S’mores frosted coffee, rolling out nationwide starting Aug. 24 as part of the brand’s 80th-anniversary Newstalgia celebrations.
Chick-fil-A says a June security incident may have exposed limited personal data from Chick-fil-A One loyalty accounts, including names, email addresses, membership numbers, mobile payment numbers, the last four digits of cards and the amount of loyalty credit; attackers used third-party credentials to access the site and app June 17–19, prompting password resets, balance restoration, and customer notifications across several states, with an apology from the company.
Chick-fil-A says unauthorized parties accessed Chick-fil-A One accounts during a June 17–19 cyberattack, potentially exposing names, email addresses, loyalty numbers, the last four digits of card numbers, and Chick-fil-A credits for customers in 10 states and Washington, D.C. Texas later reported 2,182 affected residents. The company reset passwords, forced logouts, removed stored payment methods, and restored balances while urging customers to monitor credit reports and account activity for signs of identity theft.
Chick-fil-A says a limited number of Chick-fil-A One loyalty accounts were accessed in an automated attack on June 17–19, potentially exposing names, email addresses, birthdays, phone numbers, addresses, and the last four digits of stored payment cards. The company forced logouts, removed saved payment methods, reset passwords, restored balances, and offered a reward to impacted customers. Massachusetts reported 39 affected residents and Texas 2,182; Georgia impact is unclear. The breach underscores varying state disclosure rules and the need for vigilance against identity theft, with the company providing guidance for affected residents.
Jersey Mike’s beat Chick-fil-A to the No. 1 spot in the latest American Customer Satisfaction Index quick-service rankings, but Chick-fil-A’s score stayed flat at 83 while Jersey Mike’s rose to 84. The shift reflects tighter competition driven by freshness, variety and perceived value; Chick-fil-A remains the leader in the chicken category, and drive-thru satisfaction was cited at 98% in a 2025 study. Readers can find the reports at acsi.com and qsrmagazine.com.
Costco rolled out a nationwide chicken tender meal in its food courts for $6.99 per basket (five tenders with a generous dipping sauce), a offering influencers are comparing to Chick-fil-A’s honey mustard. Reports note the meal clocks in around 1,640 calories and sparked mixed reactions online, with some praising the portion size and taste and others finding the tenders dry or underwhelming. The item had been tested in select markets before the national rollout.
A dad of three viral video reveals a money-saving Chick-fil-A strategy: instead of each family member ordering a full sandwich, he buys 30 nuggets for about $17 and serves them on buttered buns for 25 cents each, keeping a five-person meal under $45—an idea that spread across social media as prices rise; the piece also notes Chick-fil-A's recent return to its original waffle fries recipe after pea starch backlash.
ACSI's 2026 study crowns Jersey Mike's as America's top-rated fast-food chain with an 84/100 score, citing freshness, variety and value, while Chick-fil-A remains the leader in the chicken category. The shift follows Jersey Mike's growth after its 2024 Blackstone acquisition, with CEO Charlie Morrison eyeing rapid expansion (238 new stores in 2025 and ~3,200 current stores, potentially doubling) and over $4 billion in sales, even as overall U.S. fast-food growth slowed to about 3% in 2025.
Jersey Mike's overtook Chick-fil-A to claim the top spot in the American Customer Satisfaction Index's fast-food rankings, ending Chick-fil-A's 11-year reign. Jersey Mike's was praised for freshness, variety, and value and expanded to 238 new locations in 2025, reaching $4.2 billion in systemwide sales. Chick-fil-A remains the leader in the chicken category, with other top chains including Jimmy John's, Subway, KFC, and Domino's also highly ranked. Analysts say rising costs and price-driven growth are shaping the current landscape, with new brands entering the top tier.
Jersey Mike's has overtaken Chick-fil-A as the top-rated quick-service restaurant in the American Customer Satisfaction Index's 2026 Restaurant and Food Delivery Study, scoring 84 to Chick-fil-A's 83; Jersey Mike's was praised for freshness, variety and value and benefited from opening 238 new locations in 2025, while Chick-fil-A remains the leader in the chicken category.
ACSI’s 2026 rankings crown Jersey Mike’s as the top quick-service restaurant, scoring 84 to Chick-fil-A’s 83 and ending Chick-fil-A’s 11-year reign. Jersey Mike’s growth (238 new locations, over $4.2B in sales) helped it edge out the leader as consumers seek consistency and value, with industry-wide gains in mobile app satisfaction amid a challenging 2025.
Jersey Mike's topped the American Customer Satisfaction Index quick-service rankings with a score of 84, narrowly beating Chick-fil-A's 83 and marking the first new leader in the QSR category in more than a decade, based on 16,464 surveys from April 2025 to March 2026. The Jersey Mike's chain, with over 4,000 locations, was credited for strong customer satisfaction amid rapid growth and a model favoring throughput and off‑premise convenience, including digital pickup. Chick-fil-A remains the top chicken chain but dropped to second overall. Jimmy John's and Panda Express tied for third at 81; KFC, Papa John's and Pizza Hut followed at 80, with other chains ranking below.
The US Equal Employment Opportunity Commission filed a lawsuit against Hatch Trick Inc, alleging the Chick-fil-A franchisee refused a Saturday-off accommodation for an employee observing the Sabbath, offered a lower-paying driver role instead, and fired her after she declined.