All articles tagged with #chick fil a
A dad of three viral video reveals a money-saving Chick-fil-A strategy: instead of each family member ordering a full sandwich, he buys 30 nuggets for about $17 and serves them on buttered buns for 25 cents each, keeping a five-person meal under $45—an idea that spread across social media as prices rise; the piece also notes Chick-fil-A's recent return to its original waffle fries recipe after pea starch backlash.
ACSI's 2026 study crowns Jersey Mike's as America's top-rated fast-food chain with an 84/100 score, citing freshness, variety and value, while Chick-fil-A remains the leader in the chicken category. The shift follows Jersey Mike's growth after its 2024 Blackstone acquisition, with CEO Charlie Morrison eyeing rapid expansion (238 new stores in 2025 and ~3,200 current stores, potentially doubling) and over $4 billion in sales, even as overall U.S. fast-food growth slowed to about 3% in 2025.
Jersey Mike's overtook Chick-fil-A to claim the top spot in the American Customer Satisfaction Index's fast-food rankings, ending Chick-fil-A's 11-year reign. Jersey Mike's was praised for freshness, variety, and value and expanded to 238 new locations in 2025, reaching $4.2 billion in systemwide sales. Chick-fil-A remains the leader in the chicken category, with other top chains including Jimmy John's, Subway, KFC, and Domino's also highly ranked. Analysts say rising costs and price-driven growth are shaping the current landscape, with new brands entering the top tier.
Jersey Mike's has overtaken Chick-fil-A as the top-rated quick-service restaurant in the American Customer Satisfaction Index's 2026 Restaurant and Food Delivery Study, scoring 84 to Chick-fil-A's 83; Jersey Mike's was praised for freshness, variety and value and benefited from opening 238 new locations in 2025, while Chick-fil-A remains the leader in the chicken category.
ACSI’s 2026 rankings crown Jersey Mike’s as the top quick-service restaurant, scoring 84 to Chick-fil-A’s 83 and ending Chick-fil-A’s 11-year reign. Jersey Mike’s growth (238 new locations, over $4.2B in sales) helped it edge out the leader as consumers seek consistency and value, with industry-wide gains in mobile app satisfaction amid a challenging 2025.
Jersey Mike's topped the American Customer Satisfaction Index quick-service rankings with a score of 84, narrowly beating Chick-fil-A's 83 and marking the first new leader in the QSR category in more than a decade, based on 16,464 surveys from April 2025 to March 2026. The Jersey Mike's chain, with over 4,000 locations, was credited for strong customer satisfaction amid rapid growth and a model favoring throughput and off‑premise convenience, including digital pickup. Chick-fil-A remains the top chicken chain but dropped to second overall. Jimmy John's and Panda Express tied for third at 81; KFC, Papa John's and Pizza Hut followed at 80, with other chains ranking below.
The US Equal Employment Opportunity Commission filed a lawsuit against Hatch Trick Inc, alleging the Chick-fil-A franchisee refused a Saturday-off accommodation for an employee observing the Sabbath, offered a lower-paying driver role instead, and fired her after she declined.
A former Chick-fil-A employee in Grapevine, Texas, is charged with defrauding the chain of about $80,000 by ringing up catering-size mac-and-cheese orders and refunding the charges to his personal credit cards; authorities say he was fired, returned to the store, and attempted to evade arrest, facing charges of property theft, money laundering and evading arrest.
A former Chick-fil-A worker in Grapevine, Texas, returned to the restaurant after being fired and processed about 800 fake refunds to his personal credit cards for mac-and-cheese catering orders, totaling roughly $80,000. He was arrested April 17 after a police manhunt; charged with property theft, money laundering, and evading arrest, and is in custody as investigations continue.
A former Chick-fil-A worker in Grapevine, Texas, Keyshun Jones, is accused of stealing more than $80,000 by creating fake orders and refunding them to his personal credit card—allegedly processing about 800 fraudulent refunds after he was fired; he returned to the restaurant to run the scheme and faces charges including property theft, money laundering, and evading arrest, with up to 10 years in prison if convicted.
A former Chick-fil-A employee in Grapevine, Texas, Keyshun Jones, 23, is accused of running an $80,000 scheme by ordering hundreds of mac-and-cheese meals and then refunding the charges to his personal credit cards; surveillance video allegedly captured the activity. He faces charges of property theft, money laundering, and evading arrest and was arrested with help from the Fugitive Task Force and Fort Worth police after being fired in October and identified by the franchise owner in November.
A Grapevine, Texas Chick-fil-A employee, Keyshun Jones, is accused of stealing about $80,000 by processing 800 mac-and-cheese orders and refunding them to his personal credit card; security footage and an arrest warrant led to his April 17 arrest. He faces charges of property theft, money laundering and evading arrest, with potential prison time up to 10 years.
A YouGov survey of about 11,600 potential fast-food customers found Chick-fil-A is the perceived highest-quality fast-food brand in the U.S., with Jersey Mike’s, Wendy’s, Firehouse Subs and In‑N‑Out completing the top five. Chick-fil-A also leads the fast-food chicken category, though it ranks lower on value; McDonald’s remains the default choice for most ages, except those 65+ who favor Wendy’s, while Chick-fil-A ranks highly among 18–29 and 30–44-year-olds. McDonald’s fries top the fries category, with Chick-fil-A third.
Authorities say one person was killed and six others were injured in a mass shooting at a Chick-fil-A in Union, New Jersey, and police are continuing to investigate the incident.
A mass shooting at a Chick-fil-A in Union Township, New Jersey, left one person dead and six others injured; officials say the attack was not random, there is no ongoing threat to the public, and the investigation remains active with no arrests at this time.