
Sony Implements Anti-Harassment Policy as PS5 Disc Backlash Grows
Sony has rolled out a new anti-harassment policy to shield customer-service staff as online backlash to its plan to end physical PS5 discs in 2028 grows, with the policy noting that violations could trigger service restrictions or legal action; the move comes amid protests, a proposed class-action effort, and complaints that digital-only distribution reduces ownership and consumer choice in the PlayStation ecosystem.













