
Southwest Overhauls Loyalty Program with New Tiers, Companion Pass Changes, and Icon Lounges
Southwest Airlines is replacing its A-List and A-List Preferred loyalty tiers with Silver, Gold, and Platinum levels effective January 1, 2027. The new Platinum tier requires 140,000 Tier Qualifying Points (TQPs) or 100 flights and grants unlimited Companion Passes. Members can also earn intermediate Milestone Rewards, such as three Companion Pass trips at 95,000 TQPs. Starting in November 2026, points can be redeemed for rental cars, and international partner redemptions launch in spring 2027. Southwest is also opening its first airport lounges, named Icon, in four cities by late 2027, developed in partnership with Chase.










