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Ride Hailing

All articles tagged with #ride hailing

Consumer Reports Finds Widespread Ride-Price Gaps in Uber and Lyft Fueled by AI
business25 days ago

Consumer Reports Finds Widespread Ride-Price Gaps in Uber and Lyft Fueled by AI

Consumer Reports’ investigation found that Uber and Lyft routinely quote different prices for the same ride booked at nearly the same moment, with a median gap around 50% across dozens of routes. The test, involving 174 volunteers across 18 states, also uncovered discounts CR calls fake or misleading. The study estimated Uber/Lyft capture about 43–50% of each fare. Both companies deny personalizing base fares or using surveillance pricing, but CR says observed price variation can’t be fully explained by obvious market factors, and regulators in several states are weighing limits on personalized pricing.

via Consumer Reports|
#ai#business#lyft
Same ride, different price: Consumer Reports finds wide fare gaps on Uber and Lyft
business25 days ago

Same ride, different price: Consumer Reports finds wide fare gaps on Uber and Lyft

Consumer Reports’ study of 174 volunteers pricing over 40 routes across 18 states found Uber and Lyft often quote markedly different prices for the exact same ride, with a median gap of about 50% and some routes showing fares from $25 to $65 for the same origin-destination. The differences persist even when requests are made within minutes of each other. While dynamic pricing and real-time conditions explain some variability, the report raises questions about potential personalized or ‘surveillance’ pricing. Both companies deny using personalized pricing, noting that prices reflect trip characteristics, demand, supply, and promotions. Experts advise comparing prices across apps to ensure the lowest fare.

via NBC News|
#business#lyft#price-discrimination
Uber Expands Luxury Ride-Hailing by Buying Blacklane
technology3 months ago

Uber Expands Luxury Ride-Hailing by Buying Blacklane

Uber Technologies said it will acquire Blacklane to broaden its high-end chauffeur offerings for executives and wealthy clients, a deal expected to close by the end of 2026 with undisclosed financial terms. Blacklane operates in 500+ cities across 60+ countries, and the purchase is poised to bolster Uber Elite, the company's premium chauffeur option, amid growing competition in luxury ride-hailing.

via bloomberg.com|
#acquisition#blacklane#elite
Gas-price surge tightens budgets for drivers who use their own vehicles for work
business3 months ago

Gas-price surge tightens budgets for drivers who use their own vehicles for work

Rising gas prices, driven by oil disruptions, are squeezing workers who drive for work—Uber/Lyft drivers, delivery staff, cleaners, and others—who largely pay for fuel themselves and often get only partial reimbursement. Some employers are raising mileage rates (e.g., Alpine Maids at 72.5 cents/mile; Doggy Lama at 80 cents) or adjusting schedules to reduce travel, while gig platforms are adding temporary fuel incentives. Many drivers report thinner margins as the national gas average nears $4 per gallon, with some declining tips or skipping orders to keep costs in check; diesel prices have climbed even more, affecting trucking and bus services globally. The situation is forcing workers and businesses to re-balance prices, hours, and reimbursements amid ongoing price volatility.

via Yahoo|
#business#diesel-prices#gas-prices
Uber expands women-only rides coast-to-coast in the US
technology4 months ago

Uber expands women-only rides coast-to-coast in the US

Uber has rolled out its Women Preferences feature nationwide in the US, allowing riders and drivers to request matches with women to boost comfort and safety; about 20% of US drivers are women, and the rollout follows a pilot despite a California class-action alleging gender discrimination, with Uber seeking to move the case to private arbitration. In eligible cities, teens and their parents can also request women drivers.

via BBC|
#discrimination#ride-hailing#safety
Uber expands women-only ride option nationwide amid lawsuits
technology4 months ago

Uber expands women-only ride option nationwide amid lawsuits

Uber is rolling out its nationwide Women Drivers feature, letting women riders and drivers be matched for trips with options to request a female driver, reserve in advance, or enable a female-driver preference (including teen accounts). The expansion follows California class-action lawsuits alleging the policy discriminates against men, with Lyft facing similar claims. The feature began as a pilot in several cities and abroad, as Uber touts safety improvements and arbitration progress.

via PBS|
#discrimination-lawsuits#ride-hailing#safety
Tesla Accelerates Robotaxi Fleet Expansion and Hiring in California
business6 months ago

Tesla Accelerates Robotaxi Fleet Expansion and Hiring in California

Tesla has rapidly expanded its 'Robotaxi' fleet in California, registering over 1,655 vehicles for its ride-hailing service since August, although it is not registered as an autonomous vehicle service. The company operates with FSD technology and has increased its drivers and vehicles significantly, but faces competition from Waymo and Zoox, and has not yet obtained a driverless testing permit in California.

via Business Insider|
#autonomous-vehicles#business#california