Tag

Workflow Automation

All articles tagged with #workflow automation

ServiceNow Otto Unifies Enterprise AI to Finish Work Across Systems
technology25 days ago

ServiceNow Otto Unifies Enterprise AI to Finish Work Across Systems

ServiceNow today unveiled Otto, a platform-wide AI experience designed to finish work across the enterprise by unifying Now Assist, Moveworks, and AI Experience under one governance layer, the AI Control Tower. Otto enables natural-language requests, enterprise search, AI voice agents, and a Data Explorer to route and execute tasks across departments and systems. Launched with ServiceNow EmployeeWorks, Otto has already generated multiple seven-figure deals, and will roll out across the full product line in the coming year, with customer examples including Siemens and Medtronic.

A Gemini Gem as Skeptical Editor: how one AI persona saves hours daily
technology2 months ago

A Gemini Gem as Skeptical Editor: how one AI persona saves hours daily

A Tom’s Guide feature explains how the author built a customized Gemini Gem called the “Skeptical Editor” to concisely edit and fact-check drafts. By defining a clear persona, mission, and fixed output format inside Gemini, and wiring in context from Google Docs/Gmail, the Gem automatically polishes content, eliminating the need to re-teach the AI and reducing daily workload by saving hours over time.

Top ChatGPT Tips and Cautions for Personal Use
technology9 months ago

Top ChatGPT Tips and Cautions for Personal Use

The article outlines seven strategies to optimize ChatGPT as a personal productivity tool, including creating master prompts, customizing system prompts, organizing project folders, using canvases for editing, setting custom instructions, building specialized GPTs, and integrating ChatGPT into daily routines to automate tasks, improve content quality, and enhance workflow efficiency.

Startup Sees Email as Key to Usable AI Agents
technology10 months ago

Startup Sees Email as Key to Usable AI Agents

Mixus, a startup launched out of Stanford, is developing an AI agent platform that allows users to create and interact with AI agents directly through email and Slack, aiming to make AI agents more accessible and practical for workplace use by keeping humans in the loop and enabling shared team memory. The platform has already gained some customers and raised $2.6 million in pre-seed funding, offering features like multi-user collaboration, task automation, and integration with tools like Jira and Gmail, positioning itself as a potential digital coworker.

ServiceNow and NVIDIA team up to revolutionize enterprise AI.
technology3 years ago

ServiceNow and NVIDIA team up to revolutionize enterprise AI.

ServiceNow and NVIDIA have partnered to develop generative AI capabilities for enterprise-grade workflow automation. ServiceNow is building custom large language models using NVIDIA software and infrastructure, expanding its AI functionality for IT departments, customer service teams, employees, and developers. The partnership will also help NVIDIA streamline its IT operations. The companies are exploring generative AI use cases for virtual assistants, customer service agents, and employee development recommendations. ServiceNow is using NVIDIA AI Foundations cloud services and the NVIDIA AI Enterprise software platform for its generative AI research and development.

Exploring the Potential of ChatGPT in Various Industries
technology3 years ago

Exploring the Potential of ChatGPT in Various Industries

Y Combinator's Winter 2023 batch features four startups that claim to be building a "ChatGPT for X," inspired by OpenAI's viral AI-powered chatbot. Yuma provides ChatGPT-like AI systems that integrate with help desk software, while Baselit uses GPT-3 to allow businesses to embed chatbot-style analytics for their customers. Lasso combines a ChatGPT-like interface with robotic process automation (RPA) and a Chrome extension, while BerriAI helps developers spin up ChatGPT apps for their organization data through various data connectors. These startups are all chasing after a customer service software market that'll be worth $58.1 billion by 2023.