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Uber Eats

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Costco and Uber Eats expand delivery to 47 states, covering nearly 600 warehouses
business27 days ago

Costco and Uber Eats expand delivery to 47 states, covering nearly 600 warehouses

Uber and Costco have expanded their delivery partnership from 17 to 47 U.S. states, making nearly 600 Costco warehouses accessible via the Uber Eats app. The expansion allows members to order bulk goods and groceries for on-demand or scheduled delivery, requiring membership verification at checkout. Promotional offers include discounts on Uber One memberships and new Costco memberships, aiming to attract younger consumers and compete with rivals like Walmart and Instacart.

via CNBC|
#business#consumer-services#costco
Uber slashes 3,300 jobs to fuel its robotaxi push
business1 month ago

Uber slashes 3,300 jobs to fuel its robotaxi push

Uber is cutting about 3,300 jobs—roughly 10% of its global workforce—in a broad restructuring to simplify the business and free resources for its robotaxi expansion, while mandating most remote staff return to the office three days a week. The move comes amid competition from Waymo and ongoing pressure in Uber Eats against DoorDash, and Uber is committing over $10 billion to autonomous-vehicle development with plans to operate robotaxis in at least 15 cities this year, alongside the Delivery Hero acquisition.

via Financial Times|
#autonomous-vehicles#business#job-cuts
Mamdani under fire after claiming preexisting tipping law boosted delivery tips
politics2 months ago

Mamdani under fire after claiming preexisting tipping law boosted delivery tips

New York City Mayor Zohran Mamdani is facing backlash after claiming a $104 million uptick in delivery tips resulted from changes to tipping in Uber Eats and DoorDash, a reform critics say was enacted before his term by the City Council and simply enforced during his administration. Supporters say the city is enforcing laws to put money back in workers' pockets; conservatives contend residents are paying higher costs and double-paying tips, accusing Mamdani of taking credit for work begun prior to his tenure.

via Fox News|
#delivery-tips#doordash#mamdani
Uber Pauses European Expansion to Double Down on Delivery Hero Bid
business3 months ago

Uber Pauses European Expansion to Double Down on Delivery Hero Bid

Uber Eats has halted most of its planned European growth, cancelling launches in five of seven targeted markets (Austria, Norway, Greece among them) as it continues pursuing a €10bn bid to acquire Delivery Hero. The move follows initial launches in Finland and Denmark and comes amid regulatory scrutiny and potential resistance from Delivery Hero’s top shareholder Prosus. Uber remains active in existing markets and argues the pause could ease EU antitrust review, while the group continues to face US competition from DoorDash, leadership changes, and a recent ordering-technical issue.

via Financial Times|
#antitrust-regulation#business#delivery-hero
Uber Eats rolls out courier returns for online retail orders
business5 months ago

Uber Eats rolls out courier returns for online retail orders

Uber Eats unveiled a new return-pickup service that lets customers have eligible online orders bought via the app picked up by a courier for a fee, with refunds issued at pickup. Retailers include Best Buy, Dick's Sporting Goods and Petco, and items must cost at least $20. Customers can still self-serve returns to avoid the courier fee. The move extends Uber's growing delivery business into returns and aims to ease the stress of returning online purchases.

via CNBC|
#business#e-commerce#on-demand-delivery
New NYC Consumer Chief Vows Aggressive Crackdown on Delivery Apps
local9 months ago

New NYC Consumer Chief Vows Aggressive Crackdown on Delivery Apps

New York City's new Commissioner of the Department of Consumer and Worker Protection, Samuel Levine, pledges a tougher, more public enforcement stance, signaling aggressive action including a Motoclick lawsuit and a report accusing DoorDash and Uber Eats of engineering app tricks to drain workers’ tips, as Mayor Mamdani expands the department’s consumer-protection agenda and resources.

via The New York Times|
#consumer-protection#delivery-apps#doordash
Uber Eats Introduces AI-Enhanced Features for Better Customer Experience
technology1 year ago

Uber Eats Introduces AI-Enhanced Features for Better Customer Experience

Uber Eats has introduced a new feature allowing merchants to message customers in real-time to resolve order issues and clarify requests, along with AI tools for better menu descriptions, review summaries, and image enhancements. Customers are encouraged to share photos of their orders for a chance to earn Uber Cash, aiming to improve transparency and satisfaction.

via TechCrunch|
#ai-tools#customer-experience#food-photos
Domino's and Uber Eats Launch $10M Free Pizza Giveaway with Lil Wayne
businesspromotions2 years ago

Domino's and Uber Eats Launch $10M Free Pizza Giveaway with Lil Wayne

Domino's and Uber Eats are partnering to give away $10 million worth of free medium, two-topping pizzas to customers who order through Uber Eats starting May 30. The promotion runs until August 11 or until the free pizzas are claimed. Customers must meet the store's delivery minimum to qualify. Lil Wayne is featured in the campaign due to his song "A Milli." Additionally, Domino's has a "You Tip, We Tip" promotion, offering a $3 coupon to customers who tip their delivery drivers $3 or more.

via USA TODAY|
#businesspromotions#dominos#free-pizza
"Uber Eats Introduces TikTok-style Video Feed for Enhanced Discovery"
technology2 years ago

"Uber Eats Introduces TikTok-style Video Feed for Enhanced Discovery"

Uber Eats is testing a TikTok-like video feed in New York, San Francisco, and Toronto to help restaurants showcase their dishes and boost discovery. The short-form videos will be visible in carousels across the app, allowing users to swipe through and see content from nearby restaurants. The feed aims to replicate the in-person dining experience and inspire users to try new dishes. The company is also revamping its Uber Eats Manager software and launching a new app for restaurant managers to support merchants.

via TechCrunch|
#app#restaurants#short-form-video
"Domino's Pizza: Growth Surge Fueled by Loyalty Program Revamp and Uber Eats Deal"
business2 years ago

"Domino's Pizza: Growth Surge Fueled by Loyalty Program Revamp and Uber Eats Deal"

Domino's Pizza reported better-than-expected fourth-quarter earnings, with strong growth in carry-out and delivery transactions driving positive transaction growth. The company's partnership with Uber Eats is expected to bring even more growth in 2024. However, overseas expansion faces headwinds due to a global economic slowdown and negative sentiment for Western brands, particularly in countries like France. Despite international challenges, Domino's is focusing on leveraging its tech dominance and digital sales to drive continued momentum in the US market.

via Yahoo Finance|
#business#digital-sales#dominos-pizza