All articles tagged with #shake shack
A Salt Lake City Shake Shack kiosk allegedly increased each milkshake’s price by 50 cents when customers chose 'no tip,' adding $1.50 to their order. Shake Shack says the rise was a kiosk technology error at the HMSHost-operated location, not a tipping policy, and the issue has been resolved. The incident went viral on TikTok and has fueled online debate about tipping culture.
Shake Shack says a viral claim that it imposes a 'no tip' fee at self-checkout is false; the observed price jump at an HMSHost-operated airport kiosk was due to a licensing-partner kiosk glitch, not policy. The company notes tipping does not affect menu prices and the issue has been fixed.
A Utah couple filmed a Shake Shack airport kiosk where selecting 'no tip' appeared to trigger a 50-cent price increase on two milkshakes; Shake Shack says the bump was a technology error, not policy, tied to a licensed airport location; the issue was investigated and resolved, while the video spurred broader debate over tipping at self-serve outlets.
A TikTok video claimed a Shake Shack kiosk raised the price of three milkshakes by $1.50 after the customers chose not to tip. Shake Shack says the charge was an error tied to kiosk technology at a HMSHost-operated location, not the tipping policy, and the issue has been resolved with operators.”
Shake Shack says it does not raise prices or add surcharges for non-tipping orders; a Salt Lake City airport kiosk glitch produced an apparent 50-cent per-item surcharge, which the company says has been fixed and was unrelated to tipping.
A TikTok claim that not tipping at the Shake Shack inside Salt Lake City International Airport would make items more expensive was attributed to a tech glitch during a pricing update; HMSHost said the upcharge was erroneous and the correct price appeared on the menu boards, with the issue fixed shortly after it was reported.
A viral TikTok claimed that selecting 'No Tip' at a Shake Shack self-serve kiosk at a Salt Lake City airport caused the total to rise by about $1.50, prompting a debate about tipping culture. Shake Shack says there is no policy linking no-tip to higher prices and is reviewing the incident with HMSHost; the video does not prove causation. The piece notes rising tipping fatigue among U.S. consumers (about 78% affected) and mentions founder Danny Meyer’s past stance that tipping isn’t required for basic transactions, while many still tip at fast-food venues.
A Tasting Table ranking of seven national-chain double cheeseburgers places Shake Shack’s Double ShackBurger at No. 1 for its balanced beef, cheese, and toppings; Five Guys follows for beefy patties, with Sonic, Checkers and Rally’s Big Buford, and Burger King rounding out the top five. Wendy’s Double Stack and McDonald’s Double Cheeseburger land lower due to dryness and lighter cheese.
Delta Air Lines has partnered with Shake Shack to offer cheeseburgers as an entree option for first-class passengers on domestic flights over 900 miles, starting December 1 from Boston Logan International Airport. This collaboration marks a unique move to incorporate a popular dining brand into Delta's in-flight service, with plans to expand the offering to other U.S. cities in 2025. Passengers can preselect their meal via Delta's app or online up to 24 hours before departure.
Shake Shack is offering free chicken sandwiches on Sundays in April, seemingly taking a dig at Chick-fil-A's closed-on-Sunday policy and recent decision to shift away from antibiotic-free chicken. The promotion highlights Shake Shack's antibiotic-free chicken and requires a $10 minimum order using the code CHICKENSUNDAY. Chick-fil-A cited supply concerns for their switch from antibiotic-free chicken, while Shake Shack is emphasizing their commitment to antibiotic-free chicken with this promotion.
Shake Shack is offering free Chicken Shack sandwiches every Sunday in April with a minimum purchase of $10, seemingly taking a dig at Chick-fil-A, which is famously closed on Sundays. This move comes as Chick-fil-A recently announced a change in its antibiotic-free chicken policy due to supply chain concerns. The promotion has sparked a debate among foodies, with Shake Shack customers able to claim their free sandwich by visiting a local storefront or using the code "CHICKENSUNDAY" on the app.
Wall Street's top analyst calls include Stifel upgrading Micron Technology due to tightening DRAM supply, while Telsey Advisory downgrades Foot Locker citing higher spending. Other upgrades include Edwards Lifesciences, Shake Shack, and Akamai Technologies, while downgrades include Nordstrom, Victoria's Secret, Cogent, and Allient. Initiations feature Rivian Automotive, Jack Henry, Edgewise Therapeutics, MiMedx, and Despegar.com.
Shake Shack is offering customers nationwide a free Chicken Shack if the Oscars runtime exceeds 3 hours and 31 minutes, and a free SmokeShack if it's shorter. To claim the offer, customers need to make a $10 minimum purchase and use the code BIGWINS on Monday, March 11, or until Monday, March 18, in-store, online, or via the Shake Shack app.
The stock market closed with all three major indexes in positive territory, with Wells Fargo stock rising 7% after a regulatory penalty was lifted. Shake Shack's shares surged 26% following strong fourth-quarter earnings, while Ford Motor's CEO emphasized the potential of its "Pro" business. Toast, a restaurant management software company, announced layoffs and reported fourth-quarter earnings that beat expectations. Intuitive Machines saw its stock soar 34.5% after a successful launch for its mission to the moon.
Shake Shack's stock soared 23% after reporting strong Q4 2023 financial results, with a 1.4% increase in year-over-year restaurant traffic and a 20% restaurant-level operating margin. Despite positive results, an increasing share count dilutes shareholder profits, leading to concerns about the stock's valuation. The company expects 11-15% top-line growth in fiscal 2024, driven by new restaurant openings. However, some analysts caution that the stock may be overvalued, suggesting investors consider taking profits as shares hit 52-week highs.